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Yoga Club Workout Clothing Subscription California Class Action

It seems that anything can be sold by subscription these days. Yoga Club, LLC sells yoga workout clothing and related products and offers a service that sends subscribers a three-piece yoga outfit each month. But the complaint for this class action claims that the company does not obey California’s laws for subscription or continuous service agreements.

The class for this action is all persons in California who, within the applicable statute of limitations period up to the date of judgment in this case, bought any product or service from Yoga Club, LLC or its predecessors or affiliates, via the website yogaclub.com, in response to an Automatic Renewal as defined by § 17601(a) of the California Business and Professions Code.

California has many consumer protection laws, including one that regulates the way that companies can make or renew subscription or continuous service offers. These days, consumers buy music, meditation recordings, lingerie, socks, and even meals by subscription. Unfortunately, some companies keep renewing subscriptions without informing consumers; others don’t make clear how the consumer can cancel when they want to; and in a few cases, consumers aren’t even aware that they’ve signed up for a subscription at all. 

Because of these difficulties, California has passed laws about subscriptions and continuous service offers that require clarity about what the consumer is signing up for, what the terms are, and how the agreement may be canceled. 

After a consumer has bought a subscription, the law requires that the company provide “an acknowledgement that includes the continuous service offer terms, cancellation policy, and information regarding how to cancel in a manner that is capable of being retained by the consumer.”

The offer terms that must be included include certain “clear and conspicuous disclosures”:

  • The fact that the subscription will continue until the consumer cancels.
  • The cancellation policy that applies to the offer.
  • The recurring charges that will be made to the consumer’s payment account and, if the amount will change, the amount to which it will change.
  • The length of the term of the agreement, unless that has been chosen by the customer.
  • The minimum purchase obligation, if there is one.

The complaint reproduces the acknowledgement sent to the plaintiff in this case by Yoga Club, labeled an Order Receipt. As shown in the screenshots, it does not include all the offer terms, the cancellation policy, or the way in which the plaintiff can cancel.

The complaint alleges that the company has not provided the required acknowledgement and has engaged in unfair competition.

Article Type: Lawsuit
Topic: Consumer

Most Recent Case Event

Yoga Club Workout Clothing Subscription California Complaint

February 22, 2019

It seems that anything can be sold by subscription these days. Yoga Club, LLC sells yoga workout clothing and related products and offers a service that sends subscribers a three-piece yoga outfit each month. But the complaint for this class action claims that the company does not obey California’s laws for subscription or continuous service agreements.

yoga_club_auto_renewals_complaint.pdf

Case Event History

Yoga Club Workout Clothing Subscription California Complaint

February 22, 2019

It seems that anything can be sold by subscription these days. Yoga Club, LLC sells yoga workout clothing and related products and offers a service that sends subscribers a three-piece yoga outfit each month. But the complaint for this class action claims that the company does not obey California’s laws for subscription or continuous service agreements.

yoga_club_auto_renewals_complaint.pdf
Tags: Online Subscription Fees, Undisclosed Auto Subscription Renew, Unlawful Subscription Renewal