Whirlpool Dishwashers Faulty Seal and Leakage Minnesota Class Action

Whirlpool makes dishwashers under the Whirlpool name, but it also makes them for its subsidiaries and affiliates, including KitchenAid, JennAir, Maytag, and Kenmore. The complaint for this class action alleges that certain Whirlpool dishwashers are made with a defect that can cause them to leak and cause damage to cabinetry, flooring, and other property.

The class for this action is all persons in the state of Minnesota who own or owned a Whirlpool-manufactured dishwasher with an inverted diverter shaft seal.

The Whirlpool washers in question include more than 900 models, including the following:

  • Whirlpool Gold® and Whirlpool Models beginning with BLB14DR, IUD750, IUD850, WDF5, WDF7, WDL785, WDT7, WDT9, WDTA5, and WDTA7
  • JennAir Models beginning with JDB8, JDB9, and JDTSS2
  • Kenmore Models beginning with 662.13, 665.12, 665.13, 665.14, and 665.15
  • KitchenAid Models beginning with KDFE1, KDFE2, KDFE3, KDFE4, KDTE1, KDTE2, KDTE3, KDTE4, KDTE5, KDTE7, KDHE4, KDHE7, KDTM3, KUDE2, KUDE4, KUDE5, KUDE6, KUDE7, KUDL, KDPE2, and KDPE3
  • Maytag Models beginning with JDB8

The dishwashers are marketed as high-quality products, with the Whirlpool website quoted in the complaint as saying, “No One Has Fewer Repairs 18 Years in a Row.”

Unfortunately, the complaint alleges that a pump motor diverter shaft seal in the machines is “oriented incorrectly, accelerating degradation of the seal and creating a buildup of debris that prevents the shaft seal spring from properly sealing the diverter shaft and sump.”

Because the seal cannot seal off water between the diverter shaft and pump, the complaint says, the machines “experience significant leakage through the Diverter Shaft Seal, flowing out of the dishwasher” and causing damage to the surroundings.

This flaw, the complaint says, “exists at the time it leaves the manufacturer’s, and before it is purchased by consumers.” The complaint alleges that “Whirlpool has known for at least eight years that the Dishwashers contain one or more design and/or manufacturing defects” including the “defective sump and diverter motor pump assembly[.]”

Although the dishwashers come with a one-year warranty, the complaint says, it is not enough: “Upon information and belief, regardless of whether the Dishwasher leaks during the warranty period or otherwise, and despite having sold the Dishwashers with a defect known to Whirlpool and unknown to consumers, Whirlpool refuses to replace or repair the Dishwashers.”

Instead, it “offers to sell a full sump assembly with a new Diverter Shaft Seal attached to it to the customer. … [T]he cost to repair the defective sump and diverter motor assembly is approximately $200.00 or more with installation costs, which is more than 1/3 of the cost of the original Dishwasher.”

The counts include breaches of warranties and breach of contract, among other things.

Article Type: Lawsuit
Topic: Consumer

Most Recent Case Event

Whirlpool Dishwashers Faulty Seal and Leakage Minnesota Complaint

September 4, 2020

Whirlpool makes dishwashers under the Whirlpool name, but it also makes them for its subsidiaries and affiliates, including KitchenAid, JennAir, Maytag, and Kenmore. The complaint for this class action alleges that certain Whirlpool dishwashers are made with a defect that can cause them to leak and cause damage to cabinetry, flooring, and other property.

Whirlpool Dishwashers Faulty Seal and Leakage Minnesota Complaint

Case Event History

Whirlpool Dishwashers Faulty Seal and Leakage Minnesota Complaint

September 4, 2020

Whirlpool makes dishwashers under the Whirlpool name, but it also makes them for its subsidiaries and affiliates, including KitchenAid, JennAir, Maytag, and Kenmore. The complaint for this class action alleges that certain Whirlpool dishwashers are made with a defect that can cause them to leak and cause damage to cabinetry, flooring, and other property.

Whirlpool Dishwashers Faulty Seal and Leakage Minnesota Complaint
Tags: Defective Home Appliance, Dishwasher, Leakage