Vail Resorts Refusal to Refund Epic Ski Passes Class Action

This is one of the many cases filed recently that bring suit against companies or schools claiming that refunds are owed because of the closure of facilities or services aimed at preventing the spread of Covid-19. In this case, the complaint alleges that Vail Corporation, doing business as Vail Resorts Management Company, owes customers refunds on its 2019-2020 Epic Passes.

The class for this action is all persons in the US who bought a 2019-2020 Season Epic Pass, Summit Value College Pass, or Epic Daily Pass that had unused days after March 15, 2020.

Vail operates thirty-seven “mountain ski resorts and urban ski areas” around the world. In the US, it has ski areas in Colorado, Utah, California, Nevada, Vermont, New York, New Hampshire, Washington, Pennsylvania, Ohio, Missouri, Wisconsin, Minnesota, Michigan, and Indiana. It also has international resorts in Canada, Australia, Japan, Switzerland, Italy, and France.

To gain access to these areas, skiers may buy either a lift ticket, which generally provides access only to the area in which the person bought the ticket, or a season pass, which offers various degrees of access to a number of ski areas. The season passes come in various types, depending on the access they offer. For example, the top-of-the-line Epic Passes offer unlimited access to most of Vail’s ski areas and limited access to the rest, with no restricted dates. Vail also offers Specialty Passes, Local Passes, Regional Passes, and Day Passes.

Plaintiff Amanda Bellafatto bought a Summit Value College Pass from Vail which promised her unlimited access to Vail’s Keystone, Colorado ski area, as wells as limited restricted access to its Breckinridge ski area, for the 2019-2020 ski season. The price of the pass was $489.

Beginning March 15, 2020, Vail suspended operations at its North American resorts, then closed all of its resorts within the following five days. The closure came the day after the Governor of Colorado issued an order telling all downhill ski resorts in Colorado to close, to prevent the spread of Covid-19.

On March 17, Vail announced that it would not provide refunds for any Season Epic Pass, including the Summit Value College Pass or Epic Daily Pass. This is despite the fact that ski seasons in some areas may last as late as June.

When consumers bought the 2019-2020 passes, they were permitted to make an initial $49 payment. The complaint quotes Vail’s website as saying that when they make the payment, they are “committing to buy the Pass(es)” and that neither the $49 payment nor any other part of the pass purchase can be cancelled or refunded.

Consumers can buy Pass Insurance, which permits refunds for certain covered events, and the website warns that consumers who do not buy pass insurance “will not be eligible for a refund of any kind” for the season or Epic Pass. However, the complaint alleges that Vail cannot bind consumers with its attempts to limit its own liability.

Article Type: Lawsuit
Topic: Consumer

Most Recent Case Event

Vail Resorts Refusal to Refund Epic Ski Passes Complaint

June 2, 2020

This is one of the many cases filed recently that bring suit against companies or schools claiming that refunds are owed because of the closure of facilities or services aimed at preventing the spread of Covid-19. In this case, the complaint alleges that Vail Corporation, doing business as Vail Resorts Management Company, owes customers refunds on its 2019-2020 Epic Passes.

Vail Resorts Refusal to Refund Epic Ski Passes Complaint

Case Event History

Vail Resorts Refusal to Refund Epic Ski Passes Complaint

June 2, 2020

This is one of the many cases filed recently that bring suit against companies or schools claiming that refunds are owed because of the closure of facilities or services aimed at preventing the spread of Covid-19. In this case, the complaint alleges that Vail Corporation, doing business as Vail Resorts Management Company, owes customers refunds on its 2019-2020 Epic Passes.

Vail Resorts Refusal to Refund Epic Ski Passes Complaint
Tags: Covid-19 Related, Failure To Pay For Refund, Unfair Business Practices