United Airlines Cancels Flights, Refuses to Give Refunds Class Action

In response to the Covid-19 pandemic, many people are no longer traveling. Airlines have reduced their flight schedules, to avoid running flights with too few passengers to make them profitable. The complaint for this class action alleges that United Airlines Holdings, Inc. and United Airlines, Inc. are improperly refusing to issue refunds to passengers for flights that the companies themselves have canceled.

The class for this action is all persons in the US who bought tickets for travel on United Airlines flights schedule to operate to, from, or within the US, between March 1, 2020 and the present, who sought a refund and were refused one, or who seek a refund in the future.

The Covid-19 pandemic has resulted in the imposition of new rules for millions of people. The complaint says, “Nearly 9 in 10 Americans are now subject to a travel restriction, all to protect the health and welfare of the nation during this public health emergency.” At this time, the complaint claims, “Opportunity and ability to travel is flat-out eliminated for many Americans, both financially and physically. A trip to the grocery store or pharmacy has been deemed necessary and permitted; a spring break trip with family or travel for a business meeting[] is not.”

In response to the drop in travel, United has reduced its numbers of flights by approximately 50%.

The complaint quotes the Department of Transportation as saying, “If your flight is cancelled and you choose to cancel your trip as a result, you are entitled to a refund for the unused transportation—even for non-refundable tickets.”

However, the complaint alleges, “United refuses to issue monetary refunds to passengers with canceled flights. It does so even though all airline passengers are entitled to a refund if the airline cancels a flight, regardless of the reason the airline cancels a flight.” The complaint claims, United will only “rebook and/or provide travel vouchers, which expire in one year from the original ticket date.”

The complaint points out that, with massive job losses and many business closings, many people are finding it difficult to find money for food and rent.

Also, the CARES Act “is set to provide a bailout to the airlines, providing them about $58 billion in aid. But despite the faucet of taxpayer money that will flow its way, United refuses to comply with the law or operate in the interests of its customers.”

The complaint alleges violations of state consumer protection laws, conversion, and fraudulent misrepresentation, among other things.

Article Type: Lawsuit
Topic: Consumer

Most Recent Case Event

United Airlines Cancels Flights, Refuses to Give Refunds Complaint

April 6, 2020

In response to the Covid-19 pandemic, many people are no longer traveling. Airlines have reduced their flight schedules, to avoid running flights with too few passengers to make them profitable. The complaint for this class action alleges that United Airlines Holdings, Inc. and United Airlines, Inc. are improperly refusing to issue refunds to passengers for flights that the companies themselves have canceled.

United Airlines Cancels Flights, Refuses to Give Refunds Complaint

Case Event History

United Airlines Cancels Flights, Refuses to Give Refunds Complaint

April 6, 2020

In response to the Covid-19 pandemic, many people are no longer traveling. Airlines have reduced their flight schedules, to avoid running flights with too few passengers to make them profitable. The complaint for this class action alleges that United Airlines Holdings, Inc. and United Airlines, Inc. are improperly refusing to issue refunds to passengers for flights that the companies themselves have canceled.

United Airlines Cancels Flights, Refuses to Give Refunds Complaint
Tags: Airline TIckets, Airlines, Failure To Pay For Refund