wiretapping

Home Depot Wiretaps Website Users California CIPA Class Action

This class action brings suit against Home Depot, Inc. for using “session replay” software to track the movements of visitors at its website. Is this wiretapping? The complaint claims that it is and that it violates the California Invasion of Privacy Act (CIPA).  Read more

Bank of America Wiretapping Website Visitors FSCA Florida Class Action

What constitutes wiretapping? The complaint for this class action alleges that Bank of America, NA wiretaps the electronic communications of visitors to its website, bankofamerica.com, by recording their keystrokes, mouse, clicks, and so on. It brings suit under Florida’s Security of Communications Act (FSCA), which attempts to protect privacy rights.  Read more

General Motors Websites Wiretapped by Decibel Insight Class Action

This class action against General Motors, LLC (GM) and Decibel Insight, Inc. is not about cars. The complaint alleges that the two companies are wiretapping visitors to GM websites, via embedded code they use to “secretly observe and record website visitors’ keystrokes, mouse clicks, and other electronic communications, including the entry of Personally Identifiable Information  Read more

1-800-Flowers.com Wiretapping of Website Visitors FSCA Class Action

1-800-Flowers.com maintains a website where consumers can order flowers to be sent to people around the country. However, the complaint for this class action alleges that visitors to that website have their moves tracked and recorded, without their knowledge or consent. The complaint brings suit under the Florida Security of Communications Act (FSCA).  Read more

Home Depot Wiretapping of Website Visitors FSCA Class Action

The complaint for this class action alleges that the Home Depot, Inc. has hired Quantum Metric, Inc. to install marketing analytics software into its website. This session replay software wiretaps visitors, the complaint claims, recording the pages they view, their movements, and their mouse clicks. The complaint brings suit under the Florida Security of Communications  Read more

CVS Websites Visitor Actions Wiretapping by Foresee Replay Florida Class Action

Wiretapping used to mean listening in on telephone calls. Nowadays, there are many other ways to do it, including recording every move and keystroke to a visitor to a website. The complaint for this class action brings suit against Verint Systems, Inc. and Foresee Session Replay, Inc. for doing just that—recording information from consumer visits  Read more

Footlocker, SessionCam “Wiretapping” Visits to Website California Class Action

“Wiretapping” used to mean things like eavesdropping on telephone calls. Nowadays, it may refer to secretly monitoring a visitor’s actions at a website. The complaint for this class action alleges that Foot Locker Retail, Inc. and SessionCam, Ltd. perform this kind of wiretapping, “to secretly observe and record website visitors’ keystrokes, mouse clicks, and other  Read more

Mazda “Wiretapping” of Website Vistors’ Moves California Class Action

What kind of information may a website gather on visitors without their knowledge or consent? At what point does this become an invasion of privacy? The complaint for this class action alleges that Mazda Motor of America, Inc., Lead Intelligence (which does business as Jornaya), and Mouseflow, Inc. perform what the complaint claims is wiretapping  Read more

Amazon Wiretapping of Flex Drivers’ Communications California CIPA Class Action

Should the company you work for be allowed to eavesdrop on a closed Facebook group exclusively for you and your fellow workers? The complaint for this class action brings suit against Amazon.com, Inc. for wiretapping electronic communications of members of Amazon Flex drivers Facebook groups, claiming that the company has violated the California Invasion of  Read more

Lululemon Website “Wiretapping” of Visitors’ Sessions California Class Action

California has its own California Invasion of Privacy Act (CIPA). This class action brings suit under this law against Lululemon USA, Inc. and Quantum Metric, Inc. (QM) for the “wiretapping” of visitors to the Lululemon website. The complaint alleges that code entered into the website by Quantum Metric allows the companies to “secretly observe and  Read more