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Promises Behavioral Health Internet Chat Wiretapping California Class Action

Promises Behavioral Health, LLC maintains a website that the complaint for this class action claims wiretaps visitors through “keystroke monitoring” software that, unknown to visitors, intercepts, monitors, and records communications they participate in through the chat function of the website. The complaint alleges that this violates the California Invasion of Privacy Act (CIPA) because Promises  Read more

Promises Behavioral Health Facility

Rite Aid No-Consent Wiretapping of Website Visitors Class Action

Rite Aid Corporation maintains the website www.riteaid.com. But the complaint for this class action alleges that Rite Aid wiretaps all communications that take place with visitors to its website, which the complaint alleges is illegal under the California Invasion of Privacy Act (CIPA).  Read more

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Quantum 3 Media “Wiretapping” Website Visitors California Class Action

Some companies, it seems, have embedded in their websites computer code that allows the recording of actions by visitors to the websites. The complaint for this class action alleges that this is the case with the website of Quantum 3 Media, LLC, and that this recording of the visitor’s electronic communications with the website violate  Read more

Indication of Session Replay Recording

Home Depot Wiretaps Website Users California CIPA Class Action

This class action brings suit against Home Depot, Inc. for using “session replay” software to track the movements of visitors at its website. Is this wiretapping? The complaint claims that it is and that it violates the California Invasion of Privacy Act (CIPA).  Read more

Orange Home Depot Name

Bank of America Wiretapping Website Visitors FSCA Florida Class Action

What constitutes wiretapping? The complaint for this class action alleges that Bank of America, NA wiretaps the electronic communications of visitors to its website, bankofamerica.com, by recording their keystrokes, mouse, clicks, and so on. It brings suit under Florida’s Security of Communications Act (FSCA), which attempts to protect privacy rights.  Read more

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General Motors Websites Wiretapped by Decibel Insight Class Action

This class action against General Motors, LLC (GM) and Decibel Insight, Inc. is not about cars. The complaint alleges that the two companies are wiretapping visitors to GM websites, via embedded code they use to “secretly observe and record website visitors’ keystrokes, mouse clicks, and other electronic communications, including the entry of Personally Identifiable Information  Read more

Person with Tin Can and String to Ear

1-800-Flowers.com Wiretapping of Website Visitors FSCA Class Action

1-800-Flowers.com maintains a website where consumers can order flowers to be sent to people around the country. However, the complaint for this class action alleges that visitors to that website have their moves tracked and recorded, without their knowledge or consent. The complaint brings suit under the Florida Security of Communications Act (FSCA).  Read more

Bouquet from 1-800-FLOWERS.com

Home Depot Wiretapping of Website Visitors FSCA Class Action

The complaint for this class action alleges that the Home Depot, Inc. has hired Quantum Metric, Inc. to install marketing analytics software into its website. This session replay software wiretaps visitors, the complaint claims, recording the pages they view, their movements, and their mouse clicks. The complaint brings suit under the Florida Security of Communications  Read more

Hands on Keyboard

CVS Websites Visitor Actions Wiretapping by Foresee Replay Florida Class Action

Wiretapping used to mean listening in on telephone calls. Nowadays, there are many other ways to do it, including recording every move and keystroke to a visitor to a website. The complaint for this class action brings suit against Verint Systems, Inc. and Foresee Session Replay, Inc. for doing just that—recording information from consumer visits  Read more

Wiretapping: Tin Can Telephone

Footlocker, SessionCam “Wiretapping” Visits to Website California Class Action

“Wiretapping” used to mean things like eavesdropping on telephone calls. Nowadays, it may refer to secretly monitoring a visitor’s actions at a website. The complaint for this class action alleges that Foot Locker Retail, Inc. and SessionCam, Ltd. perform this kind of wiretapping, “to secretly observe and record website visitors’ keystrokes, mouse clicks, and other  Read more

Sneakers Sold at Footlocker