Use of artificial or pre-recorded voice

Synchrony Bank Prerecorded Voices Calls TCPA Settlement

Synchrony Bank is putting up $2.6 million to settle a class action alleging it violated the Telephone Consumer Protection Act (TCPA). The complaint alleged it placed calls to consumers, without their prior express written consent, that used an artificial or prerecorded voice.  Read more

Highmark Health Options Prerecorded Telephone Calls TCPA Settlement

Highmark BCBSD Health Options, Inc. is settling a class action alleging that it made prerecorded calls to consumers without their prior consent. The complaint alleged that Highmark violated the Telephone Consumer Protection Act (TCPA) when it had its vendor Coviti place calls that were made with a prerecorded or artificial voice to consumers without first  Read more

Keller Williams Telemarketing TCPA Settlement

Keller Williams Realty, Inc. is paying $40 million to settle a class action alleging it violated the Telephone Consumer Protection Act (TCPA) by making automated calls to consumer cell phones and other telemarketing calls to numbers that were listed on the National Do Not Call Registry.  Read more

Montway Telephone Solicitation TCPA Settlement

Montway, LLC is paying $1.45 million to settle a class action alleging it placed calls to consumers using an artificial or prerecorded voice. The complaint alleged the company violated the Telephone Consumer Protection Act (TCPA) with these calls.  Read more

Snap Finance Prerecorded Voice Calls TCPA Settlement

Snap Finance, LLC is paying $5 million to settle a class action alleging it violated the Telephone Consumer Protection Act (TCPA). The complaint alleged Snap made calls to consumer cell phones, using an artificial or prerecorded voice, to numbers that did not belong to current or former Snap accountholders.  Read more

DirecTV Wrong-Number Collection Calls TCPA Settlement

DirecTV is spending $17 million to settle a class action based on the Telephone Consumer Protection Act (TCPA). The complaint alleged that DirecTV’s four debt collection agencies (Credit Management, LP, iQor, Inc., AFNI, Inc., and Enhanced Recovery Company, Inc.) made calls using prerecorded messages to the cell phones of individuals who were not DirecTV customers  Read more

Opulent Vacations Prerecorded Telemarketing Messages Class Action

Opulent Vacations, Inc. purports to offer “high-end luxury vacation homes in scenic destinations like Park City, Lake Tahoe, Palm Springs, San Diego” and other locations. It also manages real estate for those who want to turn their properties into luxury vacation rentals. The complaint for this class action alleges that Opulent also markets its goods  Read more

Miracle-Ear, HearingPro Telemarketing TCPA Settlement

Miracle-Ear, Inc. and HearingPro, Inc. are settling a class action alleging they placed unsolicited telemarketing calls to consumers, using an artificial or prerecorded voice, without the consumers’ consent. The complaint alleged that the calls violate the Telephone Consumer Protection Act (TCPA).  Read more

First American Home Warranty Corp Robocalls TCPA Class Action

The complaint for this class action opens with a quotation from the Supreme Court: “Americans passionately disagree about many things. But they are largely united in their disdain for robocalls….” The Telephone Consumer Protection Act (TCPA) was passed to protect consumers from unwanted robocalls, but the complaint for this class action alleges that First American  Read more

No Tax 4 Nash Prerecorded Voice Messages TCPA Settlement

This settlement resolves a class action alleging that No Tax 4 Nash and two individuals violated the Telephone Consumer Protection Act (TCPA) by making calls with prerecorded messages to consumer cell phones, on July 16 or 17, 2020, without getting their prior express consent.  Read more