Unlawful Debt Collection

Apple Recovery Leaves Validation Rights Out of Debt Collection Letter Class Action

The Fair Debt Collection Practices Act (FDCPA) regulates the actions of third-party debt collectors when they are trying to collect consumer debts. This class action brings suit against one such debt collector, Apple Recovery Services Corp., claiming that the company sent out collection letters that did not provide information to consumers about their rights regarding  Read more

Great Lakes Educational Loan Services Debt Collection Calls Massachusetts Settlement

Great Lakes Educational Loan Services, Inc. is settling a class action with a $1.275 million payment. The complaint alleged the company violated the Massachusetts Consumer Protection Act and Massachusetts Debt Collection Regulations by initiating a telephone communication about a debt more than twice in a seven-day period.  Read more

Conservice Collection Agency Settlement

Conservice, LLC is paying $2.5 million to settle a class action alleging it acted as a collection agency and charged administrative fees to Maryland tenants. The complaint alleged the company did not have a Maryland collection agency license when it sent utility and other bills to tenants.  Read more

Jefferson Capital Improper Debt Collection Letter FDCPA Class Action

Jefferson Capital Systems, LLC acts as a debt collector for certain lenders. The complaint for this class action alleges, however, that its debt collection letters do not meet all the requirements set forth in the Fair Debt Collection Practices Act (FDCPA), such as the inclusion of a statement identifying it as a debt collector and  Read more

DirecTV Wrong-Number Collection Calls TCPA Settlement

DirecTV is spending $17 million to settle a class action based on the Telephone Consumer Protection Act (TCPA). The complaint alleged that DirecTV’s four debt collection agencies (Credit Management, LP, iQor, Inc., AFNI, Inc., and Enhanced Recovery Company, Inc.) made calls using prerecorded messages to the cell phones of individuals who were not DirecTV customers  Read more

Rushmore Loan Management Services Calls Massachusetts Settlement

Rushmore Loan Management Services, LLC is settling a Massachusetts class action alleging it violated the Massachusetts Debt Collection Regulations and Massachusetts Consumer Protection Act by placing more than two telephone calls in a seven-day period to consumers’ residences, cell phones, or other telephone numbers in efforts to collect debts.  Read more

Quest Bills for Services Covered by Workers’ Comp Florida Class Action

This class action brings suit against companies that are trying to collect medical debt from injured consumers, alleging they do so even though the consumers are fully covered by Workers’ Compensation. The complaint calls this a violation of the Florida Consumer Collection Practices Act (FCCPA). The companies are a series of medical laboratories—Quest Diagnostics, Inc.—and  Read more

Shellpoint Debt Collection Calls Massachusetts Settlement

NewRez, LLC, which does business as Shellpoint Mortgage Servicing, is settling a class action alleging it violated Massachusetts laws by making more than two telephone calls in seven-day period to consumers in order to collect a debt. The complaint alleged that Shellpoint violated the Massachusetts Consumer Protection Act and Massachusetts Debt Collection Regulations.  Read more

Midland Credit Management Debt Letter Vendors and Privacy New Jersey Class Action

Midland Credit Management (MCM) is a debt collector that pursues consumer debt. This class action brings suit against it under the Fair Debt Collection Practices Act (FDCPA), alleging that it disclosed information about consumers’ debts to third parties without the consent of the debtors, by way of using letter vendors to send out its debt  Read more

Allied Interstate Debt Total, Statute of Limitations Utah FDCPA Class Action

The Fair Debt Collection Practices Act (FDCPA) was passed to prevent abuses in the debt collection industry and to ensure that collectors that do not commit abuses are not disadvantaged. The complaint for this class action alleges that Allied Interstate, LLC violated the FDCPA in two ways: in naming a current total amount of the  Read more