Unfair Subscription Practices

Washington Post Subscription Auto-Renewal California Settlement

WP Company, LLC, also known as The Washington Post, is settling a California class action about its automatically-renewing subscriptions. The complaint alleged that the company renewed annual and four-week subscriptions automatically and charged customers’ payment methods when it had not provided the disclosures or obtained the authorizations required by California law.  Read more

Match.com Lures to Subscriptions and Illegitimate Users Class Action

When Match.com notifies you that another user has shown interest in you, is that user normally legitimate? When Match tells you that if you don’t meet “someone special” within six months, you’ll get another six months free, what do you have to do to qualify? The complaint for this class action alleges that Match Group,  Read more

Apple iCloud Automatic Sign-Up and Later Charges Class Action

Apple, Inc. offers an iCloud computer data storage service, where customers can store information as an alternative to storing it on personal devices. It offers different levels of storage capacity at different prices. The complaint for this class action alleges Apple lures customers in with an initial free amount of storage, then—when they have committed  Read more

Ipsy Cosmetics Subscription Difficult to Cancel California Class Action

Personalized Beauty Discovery, Inc. does business as Ipsy.com, offering cosmetic subscription services. The complaint for this class action alleges that Ipsy falsely advertises its services, claiming that subscribers can cancel at any time, when in practice, it is very difficult to cancel, the complaint says, and the company continues to charge the monthly amount.  Read more

Sirius XM “Lifetime” Radio Subscription Settlement

This settlement resolves a class action against Sirius XM, with its “lifetime” plans or subscriptions at issue. The complaint alleged that Sirius XM breached its agreements when it failed to honor “lifetime” subscriptions, claiming that the “lifetime” promise referred to the lifetime of the original radio used for the subscription and not of the subscriber.  Read more

Primitive Survivors “Free” Offer and Subscription California Class Action

Too many people are complaining these days of being enrolled in subscriptions or memberships they never agreed to or knew about. The complaint for this class action claims that Superior Global Marketing, Inc. (SGM) is one of those who enrolls consumers in continuous-service program without the disclosures and consent required by California law.   Read more

Telebrands Charges for “Everyday Savings” Program Class Action

Plaintiff Barabara Rosenbloom called Telebrands Corp. to buy one item. Without her permission, the complaint alleges, Telebrands then began to charge her credit card $14.99 per month for its Everyday Savings Program.   Read more

ButcherBox Subscription Automatic Renewals California Class Action

California has strict laws on automatic renewals of subscriptions and continuous service offers. The complaint for this class action alleges that ButcherBox, LLC did not meet the requirements for these renewals for consumers in the state of California. The complaint claims the company did not provide the automatic renewal or continuous service offer terms, cancellation  Read more

Ocwen, CCHS Home Warranty Plans Settlement

In a settlement worth over $26 million, Ocwen and CCHS are resolving a class action claiming that they enrolled customers in home warranty or service plans without their knowledge. The complaint alleged that Ocwen sent customers checks for low sums, like $2.50 or 3.50, designed to look like rebates or refunds, and when they cashed  Read more

Le Tote Clothing Rental Subscriptions California Class Action

Le Tote, Inc. is one of a growing number of companies who provide goods and services by subscription or continuous service agreements. But the complaint for this class action alleges that Le Tote sells to consumers in California without obeying California laws on laws on automatic subscription renewal or continuous service agreements.  Read more