Unfair Subscription Practices
OnStar Continued Withdrawals for Cancelled Subscriptions EFTA Class Action
Electronic Funds Transfer Act (EFTA) is intended to regulate electronic transfers of money between parties and to protect consumers’ rights relating to these transfers. The complaint for this class action alleges that OnStar, LLC has violated this act in continuing to make withdrawals from consumers’ bank accounts even after the consumers have terminated the services Read more
HungryRoot Automatic Subscription Renewals California ARL Class Action
E-commerce subscriptions are a fast-growing segment of the world economy. Unfortunately, some subscribers appear to be paying for subscriptions for longer than they want to—to the point where California has passed an Automatic Renewal Law (ARL) setting forth conditions for automatic subscription renewals for consumers in that state. The complaint for this class action alleges Read more
NFL+ Subscription Deceptive and Difficult to Cancel Class Action
NFL Enterprises, LLC has gotten into the subscription market with its new NFL+ Premium (or NFL Plus). But the complaint for this class action alleges that the NFL has engaged in deceptive practices with this subscription program, including autoconverting subscribers from an earlier program, making cancellation difficult, charging consumers after they have canceled, and providing Read more
Walmart+ Subscription Class Action: Illusory Benefits, Hard to Cancel
Businesses have discovered that the subscription model is profitable, locking customers in to regular payments. Walmart, Inc. now offers a Walmart+ or “Walmart Plus” subscription, but the complaint alleges that the automatically-renewing subscription is unfair to consumers in a number of ways, including misleading representations of benefits and deceptive practices. Read more
Panera Unfair Unlimited Sip Club Subscription Class Action
More and more companies are offering consumers subscription plans for all kinds of goods, including personal care items, supplements, books, and prepared meals. Now Panera Bread Company has joined them, but the complaint for this class action takes issue with Panera’s Unlimited Sip Club subscription for two reasons: It claims the drinks are not really Read more
LinkedIn Subscriptions and Oregon’s Automatic Renewal Law Class Action
More and more companies are seeking to enroll consumers in subscription programs. In this class action, the complaint alleges that LinkedIn Corporation is one of them, enrolling consumers in LinkedIn Premium or LP subscriptions, but it also claims that LinkedIn does not fulfill the requirements of Oregon’s Automatic Renewal Law (ARL). Read more
Cerebral Telemedicine Subscription Services and Cancellations Class Action
Cerebral, Inc. provides what sounds like a convenient “mental health subscription” telemedicine service that offers therapy and counseling as well as medication for things like ADHD, anxiety, and depression, all at a monthly price. But the complaint for this class action claims that Cerebral does not provide what it promises and that it makes it Read more
Amazon Prime Enrollment in Audible Subscriptions New York Class Action
Amazon.com, Inc. offers Amazon Prime membership for around $119 per year. Prime claims to offer many benefits, including free shipping on certain purchases, free media, and so on. But the complaint for this class action alleges that Amazon claims to offer “Free Titles at Audible” but then charges monthly fees for an Audible membership. Read more
The Athletic Automatic Subscription Renewals North Carolina Class Action
The Athletic Media Company publishes The Athletic, a subscription-based sports website that covers forty-seven US cities and the UK. But the complaint for this class action alleges that subscribers to The Athletic are automatically enrolled in an auto-renewal program that keeps renewing their subscriptions from month to month or year to year without providing required Read more
Peloton Subscriptions Unnecessary Sales Tax MA, NY, VA Class Action
Peloton Interactive, Inc. not only sells fitness equipment; it also allows users to stream live and on-demand exercise classes in their own homes. The complaint for this class action alleges that Peloton unlawfully charges sales tax on memberships sold to customers in Massachusetts, New York, and Virginia, even though those kinds of digital goods are Read more