Unfair Services

Sprint Unauthorized SMS Charge Settlement

This matter alleges that Sprint charged customers for unauthorized third-party services from companies provided Premium SMS services like ringtones, wallpapers, and text message subscriptions to things like horoscopes and celebrity gossip.    Read more

Wal-Mart and Sam’s Club Sales Tax Refund Class Action Settlement

This class action alleges that when Wal-Mart gave a customer a refund for an item purchased at Wal-Mart or Sam’s Club retail stores or online at Wal-Mart or Sam’s Club websites, it did not refund the entire amount of sales tax the customer had paid at the time of purchase.   Read more

Symantec and Digital River Class Action Settlement

This class action alleges that Digital River and Symantec violated consumer protection laws and common law by charging customers for Extended Download Service or Norton Download Insurance (the ability to re-download software they had purchased) without disclosing that free ways existed to re-download.   Read more

American Express Gift Card Settlement

This class action alleges that American Express did not adequately inform buyers and holders of its gift cards of the full terms and conditions for using the cards. The complaint alleged that holders were not able to use the full value of the cards because they could not be used in a “split tender” transaction  Read more

ExamSoft SoftTest Bar Exam Software Settlement

This class action alleges that ExamSoft’s SoftTest software used by takers of the bar exam in July 2014 failed to work properly.  Read more

DraftKings “Free Bonuses” Class Action Lawsuit

This class action alleges that DraftKings, which hosts online fantasy sports contests, promises “free bonuses” that are not only not free but are virtually impossible to obtain.   Read more

Tinder Dating App Class Action Alleges “Free” Services Are Not Free

This lawsuit alleges that TINDER deceptively advertised its online dating  “app” in two ways.  First, it advertised its services as free but then required a $2.99 monthly payment for unlimited swipes.  Then Tinder upped the monthly fee to $19.99 but also debited consumers accounts the additional $2.99.   Read more

Candy Crush Deleted Lives Class Action Lawsuit

Candy Crush is a mobile game. Players can purchase extra “lives” to play the game. The class action alleges that King, the maker of the game, removed “lives” from players’ accounts, so that they did not get the number of “lives” they had paid for.   Read more