Unfair Business Practices

PHH Mortgage Charges Added to Payoff Amount Class Action

When a person gets a large bill, they often do not question the individual smaller charges on it. The complaint for this class action alleges that PHH Mortgage Corporation slips in improper extra charges on mortgage payoff documents, which may include a Lien Release Fee and/or a Bank Wire Fee. It brings suit under the  Read more

Progressive Actual Cash Value Negotiation Adjustment New York Class Action

When a vehicle is totaled in an accident, the insurance company must determine the actual cash value (ACV) of the vehicle. Progressive Corporation, which does business as Progressive and Progressive Group of Insurance Companies, uses valuation reports from a vendor called Mitchell International, Inc. to make that determination, but the complaint for this class action  Read more

Mastercard Foreign Exchange Rates Imposed on Cardholders Class Action

Mastercard, Inc. and Mastercard International, Inc. are known throughout the world for their electronic payment network, which processes payments made with Mastercard-brand debit, credit, and prepaid cards. Many US consumers buy goods in other countries and pay for them with their Mastercards. But the complaint for this class action alleges that the rates Mastercard charges  Read more

Visa Foreign Exchange Rates Imposed on Cardholders Class Action

Visa, Inc., Visa USA, Inc., and Visa International Service Association are best known for their worldwide VisaNet electronic payments network, which processes payments made with Visa-brand debit, credit, and prepaid cards. These cards are often accepted by retailers in other countries, so that many US consumers can buy goods in other countries and pay with  Read more

DHL Express Deceptive “Duty” Charges New Jersey Class Action

The Internet has enabled individuals to buy things from other countries, with shipping supplied by companies such as DHL Express (USA), Inc. The complaint for this class action alleges that DHL deceives customers by claiming to pay duty on their behalf, then adding a secret $17 service charge of its own on top of the  Read more

Amazon Price Gouging During Pandemic Washington Class Action

Businesses are not allowed to take advantage of consumers in an emergency by wildly inflating prices—that is, by price gouging. This class action claims that Amazon.com, Inc. took advantage of customers during the Covid-19 pandemic to impose large rises on the prices of certain items ordered online, in violation of the Washington Consumer Protection Act  Read more

North American Financial Unlicensed Lending California Class Action

North American Financial Corporation (NAFC) has been making mortgage loans in California. What’s wrong with that? The complaint for this class action alleges that the company was not licensed to make such loans, but only to act as a broker between consumers and a licensed lender. Thus, the complaint argues, the borrowers for those loans  Read more

Mercedes Repairs to PZEVs Under California Emissions Warranty Class Action

Mercedes Benz USA, LLC (MBUSA) has received credits from California for its distribution of Partial Zero Emissions Vehicles (PZEV). In exchange, MBUSA is supposed to extend its California Emissions Warranties on the vehicles. However, the complaint for this class action alleges that the company does not pay for all the parts and labor costs that  Read more

Kind Products Less Protein Than Advertised California Class Action

Kind, LLC makes bars, cereals, and other products that it labels according to the amount of protein they contain. The complaint for this class action alleges that the products actually have less protein than advertised and that the proteins used may be of “low biological value” to human beings, meaning that the usable protein content  Read more

Sunflower Bank Overdraft Charges on Debit Holds Class Action

Can a bank charge overdraft (OD) fees on a transaction that doesn’t overdraw an account? That’s what Sunflower Bank, NA does with certain debit card transactions, alleges the complaint for this class action. The complaint claims that this practice is unclear to consumers, breaches the duty of good faith and fair dealing, and violates the  Read more