Unfair Business Practices

Google’s Reserve Price Optimization Plan Raises Advertising Prices Class Action

Google, LLC and its parent company, Alphabet, Inc., are in the advertising business, acting as brokers between publishers with ad space or impressions and advertisers with display advertising on the advertising exchange AdX. But the complaint for this class action alleges that Google manipulates the ad-space auctions with a program called Reserve Price Optimization that  Read more

American Airlines Baggage Fee Settlement

A settlement of $7.5 million is resolving a class action alleging American Airlines, Inc. charged certain passengers to check their bags when they had been told they could check them for free. Passengers may check a certain number of bags for free under some conditions, such as their route of travel, class, frequent flyer status,  Read more

Carvana Violates Licensing Laws, Says Class Action

This class action brings suit against a list of Carvana companies, on behalf of other used auto dealerships, alleging Carvana has repeatedly broken dealership laws, such as not delivering titles to the Department of Motor Vehicles (DMV) on time and improperly issuing out-of-state temporary license tags or plates to customers who had no connection to  Read more

Indiana Auto Dealers Document Fee Settlement

A number of Indiana auto dealers are settling consolidated class actions alleging they improperly charged “automobile document preparation fees” to noncommercial customers for vehicles they bought or leased up to March 31, 2022. The settling defendants are listed on page 6 of the Long-Form Notice at http://www.autodocfeessettlement.com/media/4007735/v4_aod_longnotice_083122_final.pdf.  Read more

Buffalo Wild Wings 99-Cent Takeout Service Fee Class Action

The defendants in this class action are Buffalo Wild Wings International, Inc. and its parent company, Inspire Brands, Inc. The complaint alleges that Buffalo Wild Wings stores displays “deceptive and untruthful menu prices” to customers who are placing takeout orders, because it adds 99 cents to each such order.  Read more

Sound Credit Union Collateral Protection Insurance Washington Settlement

This settlement resolves a class action against Sound Credit Union, alleging it violated the Washington Consumer Protection Act and Washington common law. The complaint brought suit against Sound for charging borrowers for collateral protection insurance premiums, not fully refunding unearned premiums, and charging unauthorized fees and interest.  Read more

LinkedIn Subscriptions and Oregon’s Automatic Renewal Law Class Action

More and more companies are seeking to enroll consumers in subscription programs. In this class action, the complaint alleges that LinkedIn Corporation is one of them, enrolling consumers in LinkedIn Premium or LP subscriptions, but it also claims that LinkedIn does not fulfill the requirements of Oregon’s Automatic Renewal Law (ARL).  Read more

US Bank Drilled Safe Deposit Boxes California Class Action

People often consider safe deposit boxes the ultimate safekeeping location. But this class action alleges that some persons were robbed of the items in their safe deposit boxes with US Bancorp and US Bank, NA in California because, it claims, the bank took cost-cutting measures purportedly to “consolidate” its holdings of safe deposit boxes which  Read more

Dave App Cash Advances High Borrowing Costs Class Action

Dave, Inc. provides the Dave app, which lets people “get paid early,” advancing them up to $250, purportedly without charging them a fee. But the complaint for this class action alleges that Dave is skirting lending regulations “through a linguistic trick: calling the payments to use its service ‘tips,’ ‘express fees,’ and a ‘subscription fee,’  Read more

Hercules Laundry Cards Settlement

This settlement resolves a class action alleging that Hercules Corporation misrepresented the value of its reloadable cash cards to be used with laundry machines Hercules provides and services by setting prices in such a way that the cards would always have a remainder balance, then charging card holders a $5 processing fee to retrieve that  Read more