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Home Depot Monitoring of Outbound Calls CIPA Class Action

Home Depot USA, Inc. specializes in tools, materials, appliances, and services for home improvement. But the complaint for this class action claims that the company violates the California Invasion of Privacy Act (CIPA) by recording, intercepting, or monitoring the calls its representatives make on its outgoing customer service lines.  Read more

Orange Home Depot Name

JPMorgan, Nuance No-Consent Voice Print Use California CIPA Class Action

The class for this action is all residents of California who had their voice prints or other elements of their conversations recorded by Microsoft and Nuance using Gatekeeper. A subclass has also been defined, for those in the above class whose voice prints or other elements of their conversations were recorded in the course of  Read more

Nuance Name and Logo

Pindrop Security Voice Analysis CIPA California Class Action

Pindrop Security, Inc. makes software that lets businesses analyze the voices of their customers, as a means of customer authentication and determining whether their statements are true. The complaint alleges that this violates the California Invasion of Privacy Act (CIPA), a part of the California Penal Code.  Read more

Voice Representation and Pindrop Name and Logo

Delta Drugs II Call Recording Settlement

Delta Drugs, II, Inc. is settling a class action alleging that it or its vendors recorded telephone calls with other parties without the other parties’ consent, in violation of the California Invasion of Privacy Act.  Read more

Telephone Receiver, Red Light, Letters "REC"

Marriott Recording of Wireless Telephone Calls California Class Action

The laws for recording telephone calls differ from state to state. The complaint for this class action alleges that Marriott International, Inc. violated California laws because it makes “unauthorized and illegal recordings” of calls consumers make to its telephone lines, without warning them that the calls are being recorded.  Read more

Telephone Receiver, Red Light, Letters "REC"

Aptive Environmental Recording of Telephone Calls California Class Action

California is very protective of consumer rights; in fact, the right to privacy is enshrined in the state’s constitution. The complaint for this class action alleges that Aptive Environmental, LLC violates this right to privacy by recording calls from consumers without the permission of those consumers, which also violates a provision of the California Penal  Read more

Pest Extermination by Aptive Environmental

Avvo Telephone Call Recording Without Permission California Class Action

The complaint for this class action alleges that Avvo, Inc. records telephone calls with consumers without their consent. This would violate the California Invasion of Privacy Act (CIPA).   Read more

Telephone Receiver with Sign "Call Recording"

Eddie Bauer Call Recording Without Permission California Settlement

Eddie Bauer is settling a class action claiming it violated California’s privacy laws by recording conversations with customers without their consent.   Read more

FRHI Hotels & Resorts California Call Recording Settlement

FRHI Hotels & Resorts (Canada) has agreed to settle a class action alleging that it violated California laws by recording calls made to it by consumers without first obtaining the consumers’ consent. (FRHI was responsible for answering calls made to the Fairmont Hotels and Resorts.)   Read more

Synchrony Bank California Call Recording Settlement

This settlement resolves a class action that alleges that Synchrony Bank violated California privacy laws that forbid the recording of telephone calls without the consent of all parties to the call. The complaint alleges that Synchrony called California residents in connection with a debt and recorded the calls without informing them at the beginning that  Read more