Recording Calls Without Consent

SquareTrade Call Recording Violated California Privacy Law Class Action

When plaintiff Tuan Nguyen spoke to SquareTrade, Inc. on the telephone, she had no idea that the call was being recorded. According to the complaint for this class action, that recording was a violation of the California Invasion of Privacy Act (CIPA), which requires the permission of all parties before recording cell phone calls.   Read more

Purity Products International California Call Recording Class Action

California is more proactive than most states in protecting its citizens’ privacy, partly through its Invasion of Privacy Act (CIPA). The complaint for this class action alleges that Purity Products International violated that law when it recorded a call placed to it by plaintiff Richard Wuest. Wuest called Purity to order one of its products  Read more

Sunrise Credit California Invasion of Privacy Act Cell Phone Call Recording Class Action

California’s Invasion of Privacy Act (CIPA) was passed fifty years ago and amended in 1992 to add the recording of cell phone calls to its privacy concerns. Plaintiff Florence Morris alleges that Sunrise Credit Services violated this law when it recorded four calls to her cell phone without giving her notice or getting her consent.  Read more

Sterling Jewelers Unlawful Cell Phone Call Recording California Class Action

According to the complaint for this class action, plaintiff Yvonne Madrid received a call from Sterling Jewelers on her cell phone on April 13, 2017. The complaint alleges that at no point did the company representative announce that the call was being recorded or ask Madrid if she consented to the recording. Yet at the  Read more

California Call Recording Invasion of Privacy Investigation

An increasing number of companies are recording calls without providing warnings or notice. The California Invasion of Privacy Act (CIPA) forbids wiretapping into, eavesdropping on, or recording any confidential communication without the consent of all parties. If you live in California, called a toll-free number, and did not receive a warning about call recording, and  Read more

Global Exchange Telemarketing of Vacations TCPA Class Action

On November 27, 2016, the complaint for this class action alleges, one of the defendants or its agents called plaintiff Joshua Askin’s cell phone, through use of an automatic dialing system and a pre-recorded voice, in an attempt to sell him vacations. The complaint claims this was a violation of the Telephone Consumer Protection Act  Read more

Royal Seas Cruises TCPA and Cell Phone Call Recording Class Action

This complaint claims that Royal Seas Cruises, Inc. violated both the federal Telephone Consumer Protection Act (TCPA) and the California Invasion of Privacy Act (CIPA) in  placing and recording calls to the plaintiff’s cell phone. This class action has named two classes. The ATDS class includes all persons in the US who received on their  Read more

Data Software Services/Elead1One California Phone Call Recording Class Action Lawsuit

This case is one of two related class actions filed by plaintiff Kelissa Ronquillo-Griffin about a telephone call with defendant Data Software Services, LLC, doing business as Elead1One.  Read more

HSBC California Call Recording Settlement

This agreement settles three California class actions alleging that HSBC Card Services, Inc. and HSBC Technology & Services (USA), Inc. violated CIPA by recording or monitoring telephone calls to cardholders without the cardholders’ consent.   Read more