Recording Calls Without Consent
LensCrafters Website Chat Feature Wiretapping CIPA Class Action
Luxottica of America, Inc. owns or operates the website, www.lenscrafters.com. The complaint for this class action brings suit against that company, alleging that it has violated the California Invasion of Privacy Act (CIPA) in two ways. The complaint alleges that it (1) wiretaps the communications website visitors have via the company’s website chat feature and Read more
United Collection Bureau Recording Calls Without Consent California CIPA Class Action
As a debt collector, United Collection Bureau, Inc. must obey many laws and regulations about collection practices. However, this class action is not about debt collection but about privacy. The complaint alleges that United violates the California Invasion of Privacy Act (CIPA), part of the California Penal Code, by recording telephone conversatons without the consent Read more
CPA Data Solutions Recording Inbound Calls Without Consent Class Action
If you place a call to a company, is that company allowed to record the call without first gaining your consent? The complaint for this class action alleges that CPA Data Solutions records inbound calls with consumers but does not ask for the consumers’ consent or tell them of the recording. The complaint alleges this Read more
Educational Credit Management Call Recording Without Permission CIPA Class Action
The Educational Credit Management Corporation (ECMC) services student loans. In the course of its work, it talks to many Californians on their cell phones. The complaint for this class action alleges that ECMC records all of these conversations, even if it does not have these persons permission to do so, and so violates of the Read more
Wells Fargo Recorded Calls CIPA Settlement
Wells Fargo Bank, NA and First Data Merchant Services are paying $28 million to settle a class action alleging that calls they caused to be placed to businesses were recorded without permission, violating the California Invasion of Privacy Act (CIPA). The calls were made by International Payment Services, LLC to set in-person sales appointments to Read more
A Place for Mom Wiretapping Allegations Florida Class Action
A Place for Mom, Inc. is a for-profit service that refers people to places that offer care for senior citizens, such nursing homes, assisted living facilities, and so on. When prospective customers call this business, the complaint alleges, calls are recorded, but only the first such call carries a warning of this. Other calls, the Read more
Priceline Recording of California Telephone Calls Class Action
California has in its Penal Code an Invasion of Privacy Act (CIPA) that prohibits the recording or interception of private communications, under certain circumstances, without the consent of both parties to the communication. The complaint for this class action alleges that Pricelin.com, LLC has violated this law by recording telephone conversations between its representatives and Read more
GC Services Call Recording Without Consent California CIPA Class Action
California has more consumer protection laws than many states, including the California Invasion of Privacy Act (CIPA). The complaint for this class action alleges that GC Services, LP violated CIPA in recording calls with consumers without giving them a warning or getting their consent. Read more
Southwest Airlines Monitoring/Recording of California Calls Class Action
California has strong privacy laws in its California Invasion of Privacy Act (CIPA) which forbids the recording of calls without the consent of all parties to the call. The complaint for this class action alleges that Southwest Airlines Co. violates the law by regularly recording calls to and from its Rapid Rewards number. Read more
Parcel Pending California Call Recording Settlement
Parcel Pending, Inc. is settling a class action regarding its calls to consumers in California. The complaint alleged that the company had violated California’s privacy laws, which forbid the recording of calls involving at least one wireless party without the consent to all parties to the call. Read more