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Wells Fargo Recorded Calls CIPA Settlement

Wells Fargo Bank, NA and First Data Merchant Services are paying $28 million to settle a class action alleging that calls they caused to be placed to businesses were recorded without permission, violating the California Invasion of Privacy Act (CIPA). The calls were made by International Payment Services, LLC to set in-person sales appointments to  Read more

Telephone Receiver, Red Light, Letters "REC"

A Place for Mom Wiretapping Allegations Florida Class Action

A Place for Mom, Inc. is a for-profit service that refers people to places that offer care for senior citizens, such nursing homes, assisted living facilities, and so on. When prospective customers call this business, the complaint alleges, calls are recorded, but only the first such call carries a warning of this. Other calls, the  Read more

Telephone Receiver, Red Light, Letters "REC"

Priceline Recording of California Telephone Calls Class Action

California has in its Penal Code an Invasion of Privacy Act (CIPA) that prohibits the recording or interception of private communications, under certain circumstances, without the consent of both parties to the communication. The complaint for this class action alleges that Pricelin.com, LLC has violated this law by recording telephone conversations between its representatives and  Read more

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GC Services Call Recording Without Consent California CIPA Class Action

California has more consumer protection laws than many states, including the California Invasion of Privacy Act (CIPA). The complaint for this class action alleges that GC Services, LP violated CIPA in recording calls with consumers without giving them a warning or getting their consent.  Read more

Button with Image of Receiver and red "REC" light

Southwest Airlines Monitoring/Recording of California Calls Class Action

California has strong privacy laws in its California Invasion of Privacy Act (CIPA) which forbids the recording of calls without the consent of all parties to the call. The complaint for this class action alleges that Southwest Airlines Co. violates the law by regularly recording calls to and from its Rapid Rewards number.  Read more

Southwest Airlines Plane in Flight

Parcel Pending California Call Recording Settlement

Parcel Pending, Inc. is settling a class action regarding its calls to consumers in California. The complaint alleged that the company had violated California’s privacy laws, which forbid the recording of calls involving at least one wireless party without the consent to all parties to the call.  Read more

Telephone Receiver with Sign "Call Recording"

American Medical Response Call Recording California Class Action

California passed its Invasion of Privacy (CIPA) law in 1967. In its current version, among other things, it forbids the intentional recording of all communications involving cellular and cordless telephones, whether they are confidential or not. The consent of both parties to such a call must be obtained before a call can be legally recorded.  Read more

Phone Receiver in Circle with Red Recording Light

Volaris California Call Recording Settlement

This settlement resolves a class action against Concesionaria Vuela Compañía de Aviación, SAPI de CV, also known as Volaris, and Controladora Vuela Compañía de Aviación, SAB de CV. The complaint alleged that the companies violated California’s privacy laws by recording, without notice or permission, calls that consumers made to their toll-free numbers.  Read more

Payment Management Call Recording Without Consent California Class Action

California has an Invasion of Privacy Act (CIPA) to protect the interests of its citizens. Among its provisions are prohibitions against recording telephone calls unless both parties to the call agree to it. The complaint for this class action claims that Payment Management Services USA, LLC violated this law in recording conversations with consumers without  Read more

Black Circle with Phone Receiver and Red Dot Labeled "REC"

Cedar Financial Call Recording California Settlement

Cedars Business Services, LLC does business as Cedar Financial, and it is settling a class action alleging that it recorded calls to cell phones in California without first telling the other party that the call was being recorded. The complaint claims that this practice violates California privacy laws.  Read more