Freedom Mortgage Automatic Inspections Settlement

Freedom Mortgage Corporation has agreed to settle a class action alleging it improperly or unnecessarily charged borrowers fees for property inspections. The complaint alleged it charged the fees for property inspections when mortgages it serviced were delinquent or in default.  Read more

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Shellpoint Mortgage Inadequate Explanation of Payoff Items Class Action

Shellpoint Mortgage Services, officially called Newrez, LLC, is a mortgage servicer. This class action alleges that Shellpoint issues mortgage payoff that do not comply with federal laws, like the Fair Debt Collection Practices Act (FDCPA) and Florida state laws. The complaint claims that the mortgage payoff statements issued by the company to borrowers include a  Read more

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Caliber Home Loans Pay-to-Pay Fee Settlement

Caliber Home Loans, Inc. is settling three class actions alleging it charges borrowers pay-to-pay fees to make mortgage payments. The complaint alleged the company charged borrowers fees to make online, telephone, or IVR payments, and that this violates the Fair Debt Collection Practices Act (FDCPA) and breaches borrowers’ loan agreements.  Read more

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Gregory Funding Mortgages in CARES Act Forbearance Periods Class Action

During the Covid-19 pandemic, when so many people lost their incomes, or a significant part of them, Congress passed the Coronavirus Aid, Relief and Economic Security Act (CARES Act) to provide a number of different kinds of relief. Among the different provisions, one section allows homeowners who are subject to economic hardship to ask for  Read more

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Bank of America Excessive Fees on Defaults Class Action

This class action brings suit against Bank of America, NA (BOA) and Integon National Insurance Company alleging they conspire “to maximize fees assessed on borrowers’ accounts when they are behind on their payments.” BOA, the complaint alleges, requires things like repeated and unnecessary property inspections and force-placed flood insurance. These are added to the amount  Read more

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Nationstar, Seterus Notice of Right to Appeal Loan Modification Denials Class Action

This class action brings suit against mortgage servicer Nationstar Mortgage, LLC, which does business as Mr. Cooper. Nationstar is the successor-in-interest to a servicer called Seterus, Inc., which merged with Nationstar. When Seterus rejected loss mitigation requests, the complaint alleges, Nationstar did not fulfill the servicer’s obligations under the Real Estate Settlement Procedures Act (RESPA)  Read more

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Freedom Mortgage Convenience Payments Settlement

Freedom Mortgage Corporation is settling class actions filed against it in Texas and California that claim it charged borrowers “convenience fees” for making mortgage payments online or over the phone, including through interactive voice response systems. The complaint alleged that the fees violated state debt collection laws and breached the terms of mortgage agreements.  Read more

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PHH Mortgage of Pay-to-Pay Fees West Virginia Class Action

This class action bring suit against PHH Mortgage Corporation from improperly profiting from homeowners whose mortgages it services by charging illegal processing fees, or “pay-to-pay” fees, for mortgage payments made by telephone or online. The complaint alleges this violates the West Virginia Consumer Credit and Protection Act (CCPA), the state’s debt collection law, and the  Read more

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LoanCare Refusal of Requests and Erroneous Credit Reporting Class Action

When a mortgage loan is passed from one servicer to another, the transfer process may result in errors. In this case, for all of the plaintiffs, the new servicer was LoanCare, LLC. The complaint for this class action alleges that LoanCare erroneously considers them all to be in arrears, has refused to provide them with  Read more

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US Bank Improper Fees for Payoff Statement Massachusetts Class Action

Mortgages and their servicing are thoroughly regulated, including in the state of Massachusetts. The complaint for this class action alleges that US Bank, NA charges impermissible fees, such as a Payoff Statement Fee and a Discharge Recording Fee, which are included in the Total Amount Due when borrowers request a Payoff Statement for their mortgages.  Read more

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