Improper Billing

Mission Springs Water District Billing Settlement

The Mission Springs Water District, which provides water in Desert Hot Springs, California, is settling a class action alleging that it billed water customers based on estimates of use rather than operational metered use.  Read more

Conservice Refusal to Provide Billing Information California Class Action

Conservice, LLC, which calls itself a utility management provider, bills individual tenants at apartment complexes for their share of utility bills for things like water, pest control, and trash. But the complaint for this class action alleges that Conservice does not follow California law for this pro-rata billing, alleging that it may add upcharges and  Read more

Natera Genetic Testing Deceptive Price Information Class Action

Elizabeth Copley’s doctor advised her to get a Panorama test from Natera, Inc. while she was pregnant with her second child. Copley was told it would cost no more than “a couple hundred dollars.” However, after the test was done, she was billed for $8,000. The complaint for this class action alleges that Natera “employ[s]  Read more

Spectrum Internet Service Charges Before Service Begins Class Action

When you call a telecommunications company to request Internet service, from what day may they bill you? The complaint for this class action alleges that Charter Communications, Inc., which provides Internet services under the Spectrum name, begins billing subscribers before it has begun providing them with services.  Read more