Harassing or Repeated Telephone Calls

Great Lakes Educational Loan Services Debt Collection Calls Massachusetts Settlement

Great Lakes Educational Loan Services, Inc. is settling a class action with a $1.275 million payment. The complaint alleged the company violated the Massachusetts Consumer Protection Act and Massachusetts Debt Collection Regulations by initiating a telephone communication about a debt more than twice in a seven-day period.  Read more

Rushmore Loan Management Services Calls Massachusetts Settlement

Rushmore Loan Management Services, LLC is settling a Massachusetts class action alleging it violated the Massachusetts Debt Collection Regulations and Massachusetts Consumer Protection Act by placing more than two telephone calls in a seven-day period to consumers’ residences, cell phones, or other telephone numbers in efforts to collect debts.  Read more

Loandepot.com Calls to Debtor’s Cell Phone TCPA, FCCPA Class Action

Even debt collectors and businesses undertaking foreclosure actions must obey federal and state rules about placing telephone calls to consumers. The complaint for this class action alleges that Loandepot.com, LLC violated the Telephone Consumer Protection Act (TCPA) and the Florida Consumer Collection Practices Act (FCCPA) in placing telephone calls to a mortgage borrower.  Read more

Debt Collector CMRE Violates Both TCPA and FDCPA Class Action

Automated debt collection calls may be annoying, but they’re much more annoying when they’re about someone else’s debt. The complaint for this class action alleges that CMRE Financial Services, Inc. places repeated automated calls to consumers, even after being told the calls are reaching the wrong people. The complaint claims CMRE is violating both the  Read more

National Grid Excessive Debt Collection Calls Massachusetts Class Action

The complaint for this class action alleges that National Grid USA Service Company, Inc., First Contact, LLC, and iQor US, Inc. have violated Massachusetts consumer protection laws and its debt collection regulations. The complaint alleges that the companies are responsible for calling consumer debtors more than twice a week.  Read more

Direct Energy Debt Collection Calls Violating TCPA, TDCA Class Action

Debt collectors may contact a consumer debtor by picking up a receiver and dialing a number individually. What they may not do is call consumer cell phones using automatic dialing equipment, according to the Telephone Consumer Protection Act (TCPA). This class action brings suit against Direct Energy Services, LLC under the TCPA and the Texas  Read more

AMR Ambulance Debt Collection TCPA, RFDCPA Violations Class Action

The complaint for this class action brings suit under the Telephone Consumer Protection Act (TCPA) but also under California’s Rosenthal Fair Debt Collection Practices Act (RFDCPA). It claims that American Medical Response Ambulance Service, Inc., which does business as AMR, placed debt collection calls in ways that violate the two laws.  Read more

Select Portfolio Too Many Debt Collection Calls Massachusetts Class Action

Debt collectors are not permitted to use any means they choose to hound a consumer debtor into paying. While the federal Fair Debt Collection Practices Act lays down some ground rules, state laws may be even stricter. The complaint for this class action alleges that Select Portfolio Servicing, Inc. (SPS) violated the Massachusetts Consumer Protection  Read more

Paramount Acceptance Debt Calls Violate TCPA, TDCA, Says Class Action

This double-barreled class action claims violation of both the Telephone Consumer Protection Act (TCPA) and the Texas Debt Collection Act (TDCA). The complaint alleges that Peter A. KLC and Associates, PLLC, which does business as Paramount Acceptance, violated both these laws in placing debt collection calls to consumers’ cell phones.  Read more