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Cescaphe Event Group Refusal to Refund Event Deposits Class Action

Cescaphe Limited, LLC, generally known as Cescaphe Event Group, offers venues, catering, and management of “once-in-a-lifetime” events, such as weddings and bar/bat mitzvahs. Covid-19 restrictions have put a damper on such events, but the complaint for this class action alleges that Cescaphe is “refusing to return deposits for good[s] and/or services it could not provide  Read more

A Cescaphe Event

John Hancock Travel Insurance Pre-Departure Cancelation Class Action

This class action brings suit against three companies involved in travel insurance: John Hancock Insurance Agency, Inc., Starr Indemnity & Liability Company, and Seven Corners, Inc. The complaint alleges that they sold trip protection plans but did not offer appropriate pro-rata refunds when the trips were cancelled before they began.  Read more

Words "Travel Insurance" on Paper with Compass and Two Starfish

Marriott, Kyo-ya Hotels Payment for Rooms During Strike Settlement

Marriott International and Kyo-ya Hotels & Resorts are spending more than $1.8 million to settle a class action alleging that guests were not warned of a strike during the times they’d booked, when services or amenities were disrupted. The complaint alleged that the hotels violated Hawaii low by charging unfair or deceptive amounts for rooms  Read more

The Royal Hawaiian on Waikiki Beach

Vivid Seats Refunds for Event Tickets Settlement

Vivid Seats, LLC has resolved a class action against it concerning tickets that it sold for events that were cancelled, postponed, or rescheduled. The complaint alleged that Vivid had an obligation to give customers refunds for such tickets and did not do so.  Read more

Vilhouettes of Concert Crowd

Frontier Airlines Illusory Offer for Canceled Flights Kentucky Class Action

When airlines cancel flights, they are supposed to provide refunds to persons who booked tickets on that flight. The complaint for this class action alleges that Frontier Airlines, Inc. has refused to provide refunds to would-be passengers when it cancelled flights due to Covid-19.  Read more

Frontier Airlines Airbus Aircraft

Air Canada No Refunds for People Denied Entry Class Action

During the current Covid-19 pandemic, airlines have experienced severe drops in bookings, and some passengers have had difficulty getting refunds. The complaint for this class action adds another wrinkle to the problem. It alleges not only that Air Canada has cancelled flights, but that many flights that have not actually been cancelled have nevertheless been  Read more

An Air Canada Plane in Flight

Stubhub No Refund for Covid-19 Cancellations Class Action

Stubhub, Inc. and its subsidiary or affiliate, Last Minute Transactions, Inc., offer what the complaint calls “the world’s largest ‘secondary market’ for event tickets” from the Stubhub website. Under their FanProtect guarantee, they promised customers they would give cash refunds for canceled shows—until Covid-19 showed up. The complaint for this class action alleges that the  Read more

Concert Event with Lights Spilling onto Audience

Northwestern University No Sound Facilities in Campus Closure Class Action

Like many universities and colleges, Northwestern University closed its campus and switched to online classes to prevent the spread of the coronavirus. And, like a number of other schools, it did not provide pro-rated refunds of tuition and fees paid in expectation of on-campus education for the Spring 2020 semester. The complaint brings suit against  Read more

Arch and Fall Foliage at Northwestern Campus

Suffolk University No Tuition Reductions for Spring or Fall 2020 Class Action

Businesses aren’t the only entities that have closed down to prevent the spread of Covid-19. Universities have closed their campuses and dormitories and taken classes to an online-only format. This class action brings suit against Suffolk University in the Boston metropolitan area for not refunding money paid for the curtailed Spring 2020 semester or upcoming  Read more

Building with words "Suffolk University"

Alclear No Refunds for Closure of Clear Biometric ID Platform Class Action

This class action is one of many about money paid in advance for a subscription or service, only to have the business close down in response to Covid-19, without making refunds. In this case, Alclear, LLC charges a yearly fee for the use of its “biometric secure identity platform” Clear. The company closed Clear on  Read more

Hand Holding Transparent Smartphone with "Clear" on Screen