Investigation of Covid-19 Business Cancelations with No Refunds

To stop or slow the spread of the coronavirus, many businesses and organizations have shut down or curtailed services. But what happens if you’ve already paid for those services and they’re no longer available? Some businesses are giving refunds, but others are offering credits that may turn out to be useless or simply shrugging. A  Read more

Empty Gym

USC Closed Campus, No Refunds Class Action

This is one of a number of class actions against universities and colleges who have closed their campuses but have not provided students with refunds. The complaint alleges that the University of Southern California (USC) has ended on-campus classes, closed facilities, and sent students home due to Covid-19, but has not refunded them a prorated  Read more

USC Campus

StubHub No Refunds for Canceled Events Class Action

StubHub, Inc. is a ticket resale company the offers a FanProtect Guarantee, “a trademarked promised that guaranteed consumers they would be protected against the risks of buying from a ticket reseller[,]” says the complaint for this class action. Nevertheless, the complaint claims that StubHub is refusing to refund money paid for tickets when the events  Read more

Audience Crowd at Outdoor Concert

Cathay Pacific No Refunds for Flight Cancellations Class Action

When an airline cancels a flight, passengers ticketed on that flight expect refunds. However, in the days of Covid-19, many airlines are refusing to give those refunds to passengers, instead asking them to reschedule flights or accept a voucher that’s good only for a limited time. The complaint for this class action brings suit against  Read more

Cathay Pacific Flight over Hong Kong

Vail Resorts No Refunds for Epic Passes After Closures Class Action

This class action brings suit against the Vail Corporation, which does business as Vail Resorts Management Company. The complaint alleges that Vail will not make refunds on season passes or Epic Passes for the 2019-2020 ski season, even though those passes have been rendered unusable by the Covid-19 pandemic.  Read more

Six People Riding Ski Lift Up Mountain

Fordham University Closed Facilities But No Refunds Class Action

Among the businesses and other entities that have closed the doors to their physical locations due to the coronavirus pandemic are schools and universities. Many of these institutions are replacing in-person classes with online teaching. Fordham University is one such institution. However, the complaint for this class action alleges that although Fordham University’s online offerings  Read more

Fordham University Campus

Cornell University Campus Closure Tuition and Fee Reimbursement Class Action

Like many businesses and other entities, Cornell University has made the decision to close its campus during the coronavirus pandemic and turn to a remote format to continue its operations. However, the complaint for this class action alleges that Cornell students have been deprived of certain benefits for which they have already paid fees or  Read more

View of Cornell University Campus

Hawaiian Airlines Refusal of Refunds for Canceled Flights Class Action

The complaint for this class action alleges that Hawaiian Airlines, Inc. has been refusing to provide refunds to passengers when it cancels their flights. The complaint claims that this violates Department of Transportation policy as well as state and federal laws.  Read more

Hawaiian Airplane in Flight, Possibly off Hawaii's Coast

Delta Air Lines Refusal of Refunds for Canceled Flights Class Action

The Covid-19 pandemic has resulted in orders for Americans to stay at home. The complaint claims, “Nearly 9 in 10 Americans are now subject to travel restriction…” However, the complaint alleges that when Delta Air Lines cancels its scheduled flights, it refuses to refund the tickets of the passengers.  Read more

Shining White Airplane in Flight over Blue Snow Landscape

Southwest Airlines Refusal of Refunds for Canceled Flights Class Action

If you have a ticket to travel on an airline, and the airline cancels your flight, you expect to get a refund. After all, you didn’t cancel. But the complaint for this class action alleges that Southwest Airlines Co. is not refunding tickets for its canceled flights; instead, it’s offering only rebooking on another flight  Read more

Southwest Airlines Plane in Flight with Wheels Down