Frontier Airlines Illusory Offer for Canceled Flights Kentucky Class Action

When airlines cancel flights, they are supposed to provide refunds to persons who booked tickets on that flight. The complaint for this class action alleges that Frontier Airlines, Inc. has refused to provide refunds to would-be passengers when it cancelled flights due to Covid-19.  Read more

Frontier Airlines Airbus Aircraft

Air Canada No Refunds for People Denied Entry Class Action

During the current Covid-19 pandemic, airlines have experienced severe drops in bookings, and some passengers have had difficulty getting refunds. The complaint for this class action adds another wrinkle to the problem. It alleges not only that Air Canada has cancelled flights, but that many flights that have not actually been cancelled have nevertheless been  Read more

An Air Canada Plane in Flight

Stubhub No Refund for Covid-19 Cancellations Class Action

Stubhub, Inc. and its subsidiary or affiliate, Last Minute Transactions, Inc., offer what the complaint calls “the world’s largest ‘secondary market’ for event tickets” from the Stubhub website. Under their FanProtect guarantee, they promised customers they would give cash refunds for canceled shows—until Covid-19 showed up. The complaint for this class action alleges that the  Read more

Concert Event with Lights Spilling onto Audience

Northwestern University No Sound Facilities in Campus Closure Class Action

Like many universities and colleges, Northwestern University closed its campus and switched to online classes to prevent the spread of the coronavirus. And, like a number of other schools, it did not provide pro-rated refunds of tuition and fees paid in expectation of on-campus education for the Spring 2020 semester. The complaint brings suit against  Read more

Arch and Fall Foliage at Northwestern Campus

Suffolk University No Tuition Reductions for Spring or Fall 2020 Class Action

Businesses aren’t the only entities that have closed down to prevent the spread of Covid-19. Universities have closed their campuses and dormitories and taken classes to an online-only format. This class action brings suit against Suffolk University in the Boston metropolitan area for not refunding money paid for the curtailed Spring 2020 semester or upcoming  Read more

Building with words "Suffolk University"

Alclear No Refunds for Closure of Clear Biometric ID Platform Class Action

This class action is one of many about money paid in advance for a subscription or service, only to have the business close down in response to Covid-19, without making refunds. In this case, Alclear, LLC charges a yearly fee for the use of its “biometric secure identity platform” Clear. The company closed Clear on  Read more

Hand Holding Transparent Smartphone with "Clear" on Screen

Disney Destinations Debits for Expired Passes Class Action

With the closures designed to stop the spread of Covid-19, questions have arisen about who pays for what, from memberships to airline tickets to insurance payouts. The complaint for this class action alleges that Disney Destinations, LLC suspended payments for passes for a time during the closures, then suddenly reinstated them—including in some instances for  Read more

Walt Disney World

Apple Claims Helplessness in iTunes Gift Card Scam Class Action

The complaint for this class action highlights a scam perpetrated through purchases of Apple iTunes gift cards. The complaint alleges that scammers are taking advantage of consumers, particularly of older people. (The plaintiffs in this case are between 55 and 71 years old.) Apple portrays itself as helpless to do anything about the scam, but  Read more

An Apple iTunes Gift Card

Thunder on the Mountain Cancellation Settlement

This settlement resolves a class action concerning the Thunder on the Mountain music festival in Ozark, Arkansas in June 2015. The festival was canceled just before it was to begin, and purchasers of many types of festival passes and permits for vendor booths never received refunds. This settlement includes $450,000 from an earlier, partial settlement  Read more

An Earlier Thunder on the Mountain Festival

SeaWorld Parks, Busch Gardens No Refunds for Closures Class Action

On March 16, 2020, SeaWorld Parks & Entertainment, Inc. closed down all of its parks, including Busch Gardens in Williamsburg, Virginia and Tampa, Florida. Since that time, customers with annual memberships have not been able to use them to go to the parks. The complaint for this class action alleges that SeaWorld continues to charge  Read more

Busch Gardens Williamsburg