Failure To Pay For Refund

Wells Fargo Refund of GAP Fees Settlement

This settlement resolves a class action against Wells Fargo Bank, NA, on the subject of Guaranteed Asset Protection or Guaranteed Auto Protection (GAP). GAP offers extra protection beyond that provided by typical auto insurance policies in event of a total loss of the vehicle. The complaint alleged that when a vehicle’s financing is paid off  Read more

Philippine Airlines Refunds for Covid-19 Cancelations Class Action

Like many airlines, Philippine Airlines, Inc. (PAL) has canceled a large percentage of its flights because of the decline in travel brought about by the Covid-19 pandemic. However, the complaint for this class action alleges that PAL has refused to give customers refunds for their tickets on the flights it canceled, against the terms in  Read more

Roblox No Refunds for Deleted In-Game Purchases Class Action

The complaint for this class action defines Roblox Corporation as “an online, multiplayer virtual creation platform where users play games that were created, along with [their] for-sale content, by other users.” But it appears that Roblox does not fully review the for-sale content until after it begins selling it, and the complaint alleges that if  Read more

Cescaphe Event Group Refusal to Refund Event Deposits Class Action

Cescaphe Limited, LLC, generally known as Cescaphe Event Group, offers venues, catering, and management of “once-in-a-lifetime” events, such as weddings and bar/bat mitzvahs. Covid-19 restrictions have put a damper on such events, but the complaint for this class action alleges that Cescaphe is “refusing to return deposits for good[s] and/or services it could not provide  Read more

John Hancock Travel Insurance Pre-Departure Cancelation Class Action

This class action brings suit against three companies involved in travel insurance: John Hancock Insurance Agency, Inc., Starr Indemnity & Liability Company, and Seven Corners, Inc. The complaint alleges that they sold trip protection plans but did not offer appropriate pro-rata refunds when the trips were cancelled before they began.  Read more

Marriott, Kyo-ya Hotels Payment for Rooms During Strike Settlement

Marriott International and Kyo-ya Hotels & Resorts are spending more than $1.8 million to settle a class action alleging that guests were not warned of a strike during the times they’d booked, when services or amenities were disrupted. The complaint alleged that the hotels violated Hawaii low by charging unfair or deceptive amounts for rooms  Read more

Vivid Seats Refunds for Event Tickets Settlement

Vivid Seats, LLC has resolved a class action against it concerning tickets that it sold for events that were cancelled, postponed, or rescheduled. The complaint alleged that Vivid had an obligation to give customers refunds for such tickets and did not do so. UPDATE: Dates and deadlines have been changed for those who received a  Read more

Frontier Airlines Illusory Offer for Canceled Flights Kentucky Class Action

When airlines cancel flights, they are supposed to provide refunds to persons who booked tickets on that flight. The complaint for this class action alleges that Frontier Airlines, Inc. has refused to provide refunds to would-be passengers when it cancelled flights due to Covid-19.  Read more

Air Canada No Refunds for People Denied Entry Class Action

During the current Covid-19 pandemic, airlines have experienced severe drops in bookings, and some passengers have had difficulty getting refunds. The complaint for this class action adds another wrinkle to the problem. It alleges not only that Air Canada has cancelled flights, but that many flights that have not actually been cancelled have nevertheless been  Read more

Stubhub No Refund for Covid-19 Cancellations Class Action

Stubhub, Inc. and its subsidiary or affiliate, Last Minute Transactions, Inc., offer what the complaint calls “the world’s largest ‘secondary market’ for event tickets” from the Stubhub website. Under their FanProtect guarantee, they promised customers they would give cash refunds for canceled shows—until Covid-19 showed up. The complaint for this class action alleges that the  Read more