Event Tickets
South by Southwest (SXSW) Conference and Festivals Cancellation Settlement
This settlement resolves a class action about the cancellation of the South by Southwest (SXSW) Conference and Festivals in 2020 by the City of Austin, due to Covid-19. The complaint alleged, among other things, that SXSW, LLC and SXSW Holdings, Inc. withheld money that had been paid for credentials (wristbands, tickets, passes, and badges) and Read more
Vivid Seats Refunds for Event Tickets Settlement
Vivid Seats, LLC has resolved a class action against it concerning tickets that it sold for events that were cancelled, postponed, or rescheduled. The complaint alleged that Vivid had an obligation to give customers refunds for such tickets and did not do so. UPDATE: Dates and deadlines have been changed for those who received a Read more
CoSport 75% Refunds for Olympic Packages Class Action
The 2020 Summer Olympics were scheduled to be held in 2020 in Tokyo, Japan. They were postponed until the summer of 2021 because of the Covid-19 pandemic. While they will take place then, it has been announced that no international spectators will be allowed to go to the games. This class action brings suit against Read more
Stubhub No Refund for Covid-19 Cancellations Class Action
Stubhub, Inc. and its subsidiary or affiliate, Last Minute Transactions, Inc., offer what the complaint calls “the world’s largest ‘secondary market’ for event tickets” from the Stubhub website. Under their FanProtect guarantee, they promised customers they would give cash refunds for canceled shows—until Covid-19 showed up. The complaint for this class action alleges that the Read more
Thunder on the Mountain Cancellation Settlement
This settlement resolves a class action concerning the Thunder on the Mountain music festival in Ozark, Arkansas in June 2015. The festival was canceled just before it was to begin, and purchasers of many types of festival passes and permits for vendor booths never received refunds. This settlement includes $450,000 from an earlier, partial settlement Read more
Legoland and Other Attractions Refunds for Closures Class Action
Many businesses and institutions have been forced to closed under state governors’ orders to prevent the spread of Covid-19. In some instances, customers have been refused refunds for amounts they prepaid for things like tuition, airfare, or season passes. This class brings suit against Merlin Entertainments Group US Holdings, Inc. and its related companies and Read more
StubHub No Refunds for Canceled Events Class Action
StubHub, Inc. is a ticket resale company the offers a FanProtect Guarantee, “a trademarked promised that guaranteed consumers they would be protected against the risks of buying from a ticket reseller[,]” says the complaint for this class action. Nevertheless, the complaint claims that StubHub is refusing to refund money paid for tickets when the events Read more
Canada Festival Metro Metro Ticket Price Settlement
The Festival Metropolitain pour la Musique Urbaine is settling a Canadian class action alleging that it violated the Consumer Protection Act by charging higher prices for tickets than advertised. The complaint alleged that the ticket sellers tacked on added fees and delivery costs that significantly raised ticket prices above the advertised amounts. To see the Read more
Ticketmaster TradeDesk Program Supports Scalpers Class Action
What, exactly, is Ticketmaster’s TradeDesk program? The complaint for this class action alleges that it is simply to enable scalpers, so that Ticketmaster can get a second cut of revenue on sales. Read more
Ticketmaster Winks at Scalpers for a Cut of the Action, Says Class Action
This complaint claims that Ticketmaster, LLC and Live Nation Entertainment, Inc. have allowed ticket scalpers to flourish rather than getting rid of them, alleging that the companies receive kickbacks from scalpers’ sales. This allows them to make money on the same tickets twice, the complaint claims: once when the tickets are originally sold and then Read more
