Xbox One Drifting Controller Investigation

Is your Xbox One controller experiencing “stick drift”? That is, does the analog stick drift, or cause movement, on its own, without your touching it? Online complaints indicate that this can happen even when controllers are only a few months old. Unfortunately, warranties on these accessories can be as short as 90 days, so that  Read more

Xbox One Controller

Subaru Starlink Settlement

Subaru of American, Inc. and Subaru Corporation are settling a class action that alleges that their Starlink system has technical glitches that cause freezing, non-responsiveness, or other malfunctions.  Read more

2017 Subaru Impreza

Apple iPhone 4, 4S, and 5 Power Button California Settlement

A $20 million settlement has been reached with Apple, Inc. in a class action that alleged that Apple sold certain models of its iPhone with defective power (sleep/wake) buttons. The complaint claimed that Apple sold the iPhone 4, 4S, and 5 to consumers even though it knew the power buttons were defective in violation of  Read more

Apple iPad, iPad Pro Bright Spot in Screen Missouri Class Action

Consumers expect quality devices from Apple, Inc. The complaint for this class action bring suit against the company for a quality defect in its iPad and iPad Pro devices—a bright spot on the screen.  Read more

Apple iPad

Cadillac CUE System “Spider Web” Breakage Class Action

“Cadillac” has become synonymous with high quality or “with all the bells and whistles,” as in “Cadillac health care plan.” But the complaint for this class action alleges that General Motors equipped cars in its Cadillac lines with defective Cadillac User Experience (CUE) navigation and radio touch screen displays.  Read more

Screen of Cadillac CUE System

Google Original Pixel or Pixel XL Smartphone Settlement

Google, LLC is putting aside $7.25 million to settle a class action claiming that there were defects in the original Pixel or Pixel XL smartphones. The complaint alleged that these defects could lead to the failure of the microphones or speakers.  Read more

MyFord Touch Malfunction Multi-State Settlement

Ford Motor Company has chosen to settle a class action about the MyFord Touch and MyLincoln Touch information and entertainment systems installed in many Ford and Lincoln vehicles. The complaint alleged that the systems are defective and do not work properly. Among the problems are that they will not respond to voice commands, do not  Read more

MyFord, MyLincoln Touch Software Settlement

Ford Motor Company is settling a class action alleging that its MyFord and MyLincoln Touch software is defective and malfunctions. The complaint alleged that the software malfunctioned in various ways: not responding to voice commands, not connecting to mobile devices, giving inaccurate directions or misreading the vehicle location, or freezing up so that none of  Read more

Samsung Pentile Screens False Resolution Claims Class Action

Samsung phones and tablets with Pentile screens, says the complaint for this class action, do not have the resolution advertised. Resolution is measured in pixels and, the complaint claims, Samsung does not use true pixels but a more limited version of them, with two rather than three subpixels each.  Read more

Samsung Rectangular Pentile Screen Subpixel Arrangement

Nissan Infiniti 2014 Q50 InTouch Settlement

This settlement resolves two separate cases, Zingerman v. Nissan North America, Inc., Case No. 1:14-cv-07835, and Rafofsky v. Nissan North America, Inc., Case No. 2:15-cv-01848-AB-MAN. The complaints for both allege that the InTouch system was poorly designed and has failed to perform as advertised in many respects, for example, in the accessibility of mobile phone  Read more