Deceptive Pricing/Undisclosed Surcharges
Avis Budget Group E-Toll Settlement
This settlement resolves a class action against Avis Budget Group, Inc. and Highway Toll Administration, LLC about the disclosure of charges for e-tolls, or electronic tolls, to customers. The complaint alleged the companies, in collecting these charges, breached the Avis and Budget rental agreements, the implied covenant of good faith and fair dealing, and/or the Read more
Sherwin-Williams Tacks On “Supply Chain Charge” Class Action
Supply-chain problems have disrupted our ability to purchase even the most ordinary of products lately. The Sherwin-Williams Company has recently taken to adding a 4% “supply chain charge” to customer bills, the complaint for this class action alleges. It claims this is a “bait and switch” device, because when customers get to the registers, they Read more
Vivid Seats Hiding of Additional Charges California Class Action
Vivid Seats, LLC sells tickets to concerts, sports events, and other live shows, but the complaint for this class action alleges that it encourages people to buy by “advertising artificially low ticket prices while hiding the amount of fees it charges for each sale.” The complaint claims that only at checkout do consumers find out Read more
Waste Connections False Fuel and CPI Increases in Fees Class Action
Two different kinds of overcharges are at issue in this class action, brought against Waste Connections US, Inc., Waste Connections of the Carolinas, Inc., and Waste Connections of SC, Inc. The complaint alleges that the companies overcharge their customers through both unlawful and excessive fuel surcharges and price increases. Read more
Ally Bank, Better Mortgage Appraisal “Management Fee” Class Action
Sometimes when you pay a fee up front, the actual cost of the service turns out to be lower. If so, you may get a refund. This is what Ally Bank and Better Mortgage Corporation promised customers who paid an appraisal fee up front with their home mortgage applications. But the complaint for this class Read more
Panera Bread False Flat Delivery Fee Class Action
Because of Covid-19, many Americans have not wanted to leave their homes if it’s not necessary. The complaint for this class action alleges that Panera Bread Company “has moved aggressively into the food delivery business” to answer this desire, including with a promise to provide delivery for a flat fee, normally $4. However, the complaint Read more
Verizon and Asurion Equipment Coverage Charges Class Action
How many people scrutinize their cell phone bills and question the charges? The complaint for this class action alleges that Verizon Wireless (legally, Cellco Partnership) partners with Asurion Warranty Services, Inc. and Asurion Warranty Protection Services, LLP to make “sales” of Asurion’s Smart Home Support warranty plan, to encourage paperless billing and automatic payments, and Read more
Verizon Wireless Fraudulent Addition of Charges to Bills Class Action
When a company takes its payments automatically, customers may not understand exactly what they’re paying for. The complaint for this class action alleges that Verizon Wireless (officially, Cellco Partnership) encourages customers to sign up for paperless billing and automatic payments and do not fully inform them of what they’re paying for or of how to Read more
Omni Hotels and Resorts Drip Pricing California Class Action
This class action takes issue with a practice known as “drip pricing.” The complaint bring suit against Omni Hotels and Resorts and Omni Hotels Management Corporation, claiming that they do not reveal the full price of staying at their hotels up front but tack on additional but required charges later on. This, this complaint alleges, Read more
Wyndham Hotel Group Resort Fee Settlement
Wyndham Hotel Group, LLC is choosing to settle a class action brought against it by customers who booked rooms at its hotels through its websites. The complaint alleged that the company did not properly disclose resort fees when customers were booking their stays. Read more