Deceptive Pricing/Undisclosed Surcharges

Omni Hotels and Resorts Drip Pricing California Class Action

This class action takes issue with a practice known as “drip pricing.” The complaint bring suit against Omni Hotels and Resorts and Omni Hotels Management Corporation, claiming that they do not reveal the full price of staying at their hotels up front but tack on additional but required charges later on. This, this complaint alleges,  Read more

Wyndham Hotel Group Resort Fee Settlement

Wyndham Hotel Group, LLC is choosing to settle a class action brought against it by customers who booked rooms at its hotels through its websites. The complaint alleged that the company did not properly disclose resort fees when customers were booking their stays.  Read more

Massage Envy Changes in Membership Prices Class Action

Do subscribers to Massage Envy’s monthly massage know how much they’re paying for their memberships? The complaint for this class action alleges that many do not know, because Massage Envy Franchising, LLP raises the rates without informing them.  Read more

HCA Healthcare Florida Emergency Room Surcharges Class Action

Emergency room bills are usually high—and sometimes higher than patients realize. In this class action, the complaint alleges that HCA Healthcare, Inc. imposes a surcharge for emergency room visits, in addition to charges for the actual services provided, that it does not tell patients about at the time of their emergency room visit.  Read more

Kadlec Regional Medical Center Emergency Room Surcharge Class Action

The complaint for this class action alleges that the Kadlec Regional Medical Center’s emergency room charges a “cover charge”—a fee in addition to the itemized fees—for being seen at the center’s emergency room. The fee is not disclosed to patients at the time of their treatment and the complaint claims that this is “a substantial  Read more

Dollar, Thrifty Rentals Toll Fees Settlement

Dollar and Thrifty car rental companies are settling a lawsuit brought by the Florida attorney general’s office about fees they charged for PlatePass or other tolls. The complaint alleged that they had not warned customers about the additional fees. Customers may be eligible to get a refund of the additional fees for PlatePass or other  Read more

Fogle Restaurants CDF Fee Settlement

Fogle Enterprises, Inc. and Nolan Fogle are settling a class action suit alleging that their restaurants charged an unlawful 1%-1.5% “CDF fee” on customer bills, without disclosing the presence of the fee or that the funds collected were for non-charitable purposes.   Read more

Omni Hotels Deceptive “Resort Fee” Charges Class Action

What exactly is a “resort fee” that a consumer finds added on to the price of a room at certain hotels? According to the complaint for this class action, it’s not a valid fee but a form of “drip pricing” that allows hotels to advertise artificially low prices fools consumers into thinking they’re paying less  Read more

North American Power & Gas Variable Rate Charges Settlement

This settlement resolves five different class actions against North American Power & Gas, LLC (NAPG) that allege that NAPG misled customers and did not base its variable rates on market factors, as it claimed.   Read more

RMG Sunset Restaurants Living Wage Surcharge Settlement

Patrons of Cabo Cantina, Baja Beach Café, Fiesta Cantina, PB Cantina, Jameson’s Irish Pub, or Sunset Trocadero Lounge have a refund coming to them. These restaurants are part of RMG Sunset, Inc., which has now agreed to settle a class action alleging it unfairly added a living wage surcharge to customer bills, in violation of  Read more