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Ally Bank, Better Mortgage Appraisal “Management Fee” Class Action

Sometimes when you pay a fee up front, the actual cost of the service turns out to be lower. If so, you may get a refund. This is what Ally Bank and Better Mortgage Corporation promised customers who paid an appraisal fee up front with their home mortgage applications. But the complaint for this class  Read more

Ally Name over Purple Image

Panera Bread False Flat Delivery Fee Class Action

Because of Covid-19, many Americans have not wanted to leave their homes if it’s not necessary. The complaint for this class action alleges that Panera Bread Company “has moved aggressively into the food delivery business” to answer this desire, including with a promise to provide delivery for a flat fee, normally $4. However, the complaint  Read more

A Panera Bread Meal

Verizon and Asurion Equipment Coverage Charges Class Action

How many people scrutinize their cell phone bills and question the charges? The complaint for this class action alleges that Verizon Wireless (legally, Cellco Partnership) partners with Asurion Warranty Services, Inc. and Asurion Warranty Protection Services, LLP to make “sales” of Asurion’s Smart Home Support warranty plan, to encourage paperless billing and automatic payments, and  Read more

Verizon Name on Skyline Background

Verizon Wireless Fraudulent Addition of Charges to Bills Class Action

When a company takes its payments automatically, customers may not understand exactly what they’re paying for. The complaint for this class action alleges that Verizon Wireless (officially, Cellco Partnership) encourages customers to sign up for paperless billing and automatic payments and do not fully inform them of what they’re paying for or of how to  Read more

Verizon Logo

Omni Hotels and Resorts Drip Pricing California Class Action

This class action takes issue with a practice known as “drip pricing.” The complaint bring suit against Omni Hotels and Resorts and Omni Hotels Management Corporation, claiming that they do not reveal the full price of staying at their hotels up front but tack on additional but required charges later on. This, this complaint alleges,  Read more

The Omni San Diego

Wyndham Hotel Group Resort Fee Settlement

Wyndham Hotel Group, LLC is choosing to settle a class action brought against it by customers who booked rooms at its hotels through its websites. The complaint alleged that the company did not properly disclose resort fees when customers were booking their stays.  Read more

Massage Envy Changes in Membership Prices Class Action

Do subscribers to Massage Envy’s monthly massage know how much they’re paying for their memberships? The complaint for this class action alleges that many do not know, because Massage Envy Franchising, LLP raises the rates without informing them.  Read more

Massage Envy Interior with Front Desk and Waiting Area

HCA Healthcare Florida Emergency Room Surcharges Class Action

Emergency room bills are usually high—and sometimes higher than patients realize. In this class action, the complaint alleges that HCA Healthcare, Inc. imposes a surcharge for emergency room visits, in addition to charges for the actual services provided, that it does not tell patients about at the time of their emergency room visit.  Read more

Poinciana Medical Center

Kadlec Regional Medical Center Emergency Room Surcharge Class Action

The complaint for this class action alleges that the Kadlec Regional Medical Center’s emergency room charges a “cover charge”—a fee in addition to the itemized fees—for being seen at the center’s emergency room. The fee is not disclosed to patients at the time of their treatment and the complaint claims that this is “a substantial  Read more

Kadlec Regional Medical Center Building

Dollar, Thrifty Rentals Toll Fees Settlement

Dollar and Thrifty car rental companies are settling a lawsuit brought by the Florida attorney general’s office about fees they charged for PlatePass or other tolls. The complaint alleged that they had not warned customers about the additional fees. Customers may be eligible to get a refund of the additional fees for PlatePass or other  Read more