Deceptive Business Practices
Sherwin-Williams Tacks On “Supply Chain Charge” Class Action
Supply-chain problems have disrupted our ability to purchase even the most ordinary of products lately. The Sherwin-Williams Company has recently taken to adding a 4% “supply chain charge” to customer bills, the complaint for this class action alleges. It claims this is a “bait and switch” device, because when customers get to the registers, they Read more
Tonawanda Valley FCU Improper OD and NSF Fees Class Action
If customers overdraw their checking accounts, they may be required to pay an overdraft (OD) fee or a nonsufficient funds (NSF) fee for each such transaction. But the complaint for this class action alleges that Tonawanda Valley Federal Credit Union (TVFCU) charges customers an overdraft fee in certain circumstances when their accounts are not actually Read more
HP Instant Ink Subscription Program Problems Class Action
HP, Inc., which does business as HP Computing and Printing, Inc. instituted an Instant Ink program to supply ink to those who use its computers. But the complaint for this class action alleges that there are two major catches to the program—a prohibition on buying ink from other sources, despite the delivery of error-prone cartridges, Read more
Citibank Reclassification of PayPal, Venmo Purchases Class Action
The problem addressed in this class action has arisen from the use of mobile electronic payment (MEP) apps, like Venmo, PayPal, and Cash App to pay for purchases: How should these be classified by the linked banks and credit cards, and why does this matter? The complaint brings suit against Citibank, NA, alleging that the Read more
ADP Charges for Services for Terminated Employees Class Action
ADP, LLC provides payroll and human resource management services to companies. The complaint for this class action alleges that ADP sometimes continues to charge per-person fees for terminated employees unless the company involved specifically “archives” the terminated persons. It also claims that ADP does not adequately disclose the need to take this step, but simply Read more
Spectrum Internet Service Charges Before Service Begins Class Action
When you call a telecommunications company to request Internet service, from what day may they bill you? The complaint for this class action alleges that Charter Communications, Inc., which provides Internet services under the Spectrum name, begins billing subscribers before it has begun providing them with services. Read more
Sirius XM “Lifetime” Radio Subscription Settlement
This settlement resolves a class action against Sirius XM, with its “lifetime” plans or subscriptions at issue. The complaint alleged that Sirius XM breached its agreements when it failed to honor “lifetime” subscriptions, claiming that the “lifetime” promise referred to the lifetime of the original radio used for the subscription and not of the subscriber. Read more
Bumble Boost Automatic Renewal Settlement
It’s costing Bumble Trading, Inc. and Bumble Holding, Inc. $22.5 million to settle a class action claiming that Bumble does not properly notify subscribers of their legal rights pertaining to the cancellation of subscriptions. The case brings suit under the agreement’s governing law, which is New York state law, and also under California law’s stricter Read more
Air Products and Chemicals Arbitrary Surcharges Class Action
If a contract permits the entry of unspecified “Surcharges,” how must these be assessed? The complaint for this class action alleges that Air Products and Chemicals, Inc. breached its “Product Supply Agreements and its good-faith obligations” by adding surcharges in an arbitrary and discriminatory way. Read more
Massage Envy Shorter Sessions Missouri Settlement
Massage Envy Franchising, LLC is putting up $1.6 million to settle a class action on the length of its massage sessions. According to the complaint, massage sessions were ten minutes shorter than advertised. For example, customer who paid for a one-hour massage received only fifty minutes of massage. Read more