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Vanguard Marketing Voice Prints to Determine Truth California Class Action

Vanguard Marketing Corporation, the complaint for this class action alleges, uses a system that “combines audio, voice, and artificial intelligence technologies” to determine whether callers are making true or false statements. The complaint alleges that this practice violates the California Invasion of Privacy Act (CIPA), particularly its provisions about the recording or examination of California  Read more

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Overstock.com Website Chat Feature Wiretapping CIPA Class Action

Overstock.com, Inc. operates the website of the same name, www.overstock.com, and this class action brings suit against it for violations of the California Invasion of Privacy Act (CIPA). According to the complaint, the company (1) wiretaps the communications website visitors have via the website chat feature and (2) lets at least one other party eavesdrop  Read more

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Payless ShoeSource Website Chat Feature Wiretapping CIPA Class Action

This class action brings suit against Payless ShoeSource Worldwide, LLC for violations of the California Invasion of Privacy Act (CIPA). The complaint alleges that the company (1) wiretaps the communications website visitors have via the company’s website chat feature and (2) lets at least one other party eavesdrop on these communications, for the purpose of  Read more

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JPMorgan, Nuance No-Consent Voice Print Use California CIPA Class Action

The class for this action is all residents of California who had their voice prints or other elements of their conversations recorded by Microsoft and Nuance using Gatekeeper. A subclass has also been defined, for those in the above class whose voice prints or other elements of their conversations were recorded in the course of  Read more

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Logitech Wiretaps, Eavesdrops on Website Visitors CIPA Class Action

The complaint for this class action alleges that Logitech, Inc. maintains a website with a chat feature for the use of visitors. But the complaint claims that Logitech wiretaps these communications and harvests data from them, in violation of the California Invasion of Privacy Act (CIPA).  Read more

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Uniqlo Wiretaps, Eavesdrops on Website Visitors California CIPA Class Action

Uniqlo USA, LLC maintains a website, www.uniqlo.com, which has a chat feature that allows visitors to talk to representatives. But the complaint for this class action alleges that the company wiretaps all website visitor communications with this chat feature, and allows the harvesting of data from it, in violation of the California Invasion of Privacy  Read more

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Fidelity Voice Prints for Identity and Truth California Class Action

Fidelity Brokerage Services, LLC uses a system to examine the voices of those who call it, the complaint for this class action alleges, to validate their identities and to determine whether the callers are telling the truth or not. But the complaint alleges that Fidelity does not get the customers’ express written consent for this  Read more

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TD Bank Voice Prints for Identity and Truth California Class Action

TD Bank, NA examines the voices of customers who call it, the complaint for this class action alleges, and uses them to validate their identities and to determine whether the person is telling the truth or not. The bank claims that customers can enroll in this TD Voiceprint program, but the complaint alleges that it  Read more

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United Collection Bureau Recording Calls Without Consent California CIPA Class Action

As a debt collector, United Collection Bureau, Inc. must obey many laws and regulations about collection practices. However, this class action is not about debt collection but about privacy. The complaint alleges that United violates the California Invasion of Privacy Act (CIPA), part of the California Penal Code, by recording telephone conversatons without the consent  Read more

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Delta Drugs II Call Recording Settlement

Delta Drugs, II, Inc. is settling a class action alleging that it or its vendors recorded telephone calls with other parties without the other parties’ consent, in violation of the California Invasion of Privacy Act.  Read more

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