Charges in Excess of What Was Promised

Ally Bank, Better Mortgage Appraisal “Management Fee” Class Action

Sometimes when you pay a fee up front, the actual cost of the service turns out to be lower. If so, you may get a refund. This is what Ally Bank and Better Mortgage Corporation promised customers who paid an appraisal fee up front with their home mortgage applications. But the complaint for this class  Read more

Shell Stations Charge Debit Cards Higher “Credit” Price Florida Class Action

Shell Oil Company refines and sells gasoline and other petroleum products, which are in turn sold at some 14,000 Shell retail outlets around the country. The Shell outlets are required to use Shell’s payment processing system. The complaint for this class action alleges that Shell uses a deceptive system of processing payments that results in  Read more

Jackson National Variable Annuity Withdrawal Charges Settlement

Jackson National Life Insurance Company and Jackson National Life Insurance Company of New York are settling a class action for $8.75 million. The complaint claimed the companies required customers to pay an improper withdrawal or recapture charges if they made early withdrawals from their variable annuities. According to the plaintiffs, this was improper because they  Read more

Cintas Overcharging of Governments and Nonprofits Class Action

Cintas Corporation No. 2 has contracts with the government to rent things like uniforms, mats, mops, and towels to government and nonprofit organizations around the country at a single, consistent price. However, the complaint for this class action alleges that the company overcharges both its government and its nonprofit customers.  Read more

Omni Hotels and Resorts Drip Pricing California Class Action

This class action takes issue with a practice known as “drip pricing.” The complaint bring suit against Omni Hotels and Resorts and Omni Hotels Management Corporation, claiming that they do not reveal the full price of staying at their hotels up front but tack on additional but required charges later on. This, this complaint alleges,  Read more

Bell Bank Multiple NSF Fees on Single Item Class Action

This class action is another in a long line of recent ones alleging that a bank has improperly charged multiple nonsufficient funds (NSF) fees or overdraft (OD) fees on a single item. The complaint in this case alleges that Bell Bank has also done this, and that it has thereby breached contractual promises and the  Read more

Canteen Vending Machines Extra Charge for Card Use California Class Action

Vending machines now accept credit, debit, or prepaid cards as payment. However, the complaint for this class action alleges that some of them, including the machines of Compass Group USA, Inc. in California, charge extra for the use of cards but do not warn potential customers of this.   Read more

Raymond James Processing Fee Settlement

This settlement resolves two different class actions, one against Raymond James and Associates and the other against Raymond James Financial Services. The complaints made similar allegations, that is, that Raymond James charged a “processing fee” to customers who took part in its Passport Investment Account Program, sometimes labeled as a miscellaneous fee on trade confirmations.  Read more

Lifeguard Ambulance No Agreement for Charges to Patient Class Action

Problems have arisen in recent years about the costs of medical assistance, the ability of patients to freely assent to those costs, and the outsized nature of the costs themselves. The complaint for this class action alleges that Lifeguard Ambulance Service, LLC attempted to recover transportation costs from a patient that she had never agreed  Read more

Xperience Fitness Membership Fees and Training Agreements Class Action

Vertical Fitness Group, LLC runs gyms in Wisconsin called Xperience Fitness which offer monthly memberships and personal training. At issue in this class action are what the complaint alleges are “fraudulent billing practices,” falling under the provisions of the Electronic Funds Transfer Act (EFTA) and Wisconsin state law on Fitness Center and Weight Reduction Center  Read more