Natera Genetic Testing Deceptive Price Information Class Action

Elizabeth Copley’s doctor advised her to get a Panorama test from Natera, Inc. while she was pregnant with her second child. Copley was told it would cost no more than “a couple hundred dollars.” However, after the test was done, she was billed for $8,000. The complaint for this class action alleges that Natera “employ[s]  Read more

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Verizon “Administrative Charge” on “Flat Rate” Plans California Class Action

Cellco Partnership, which does business as Verizon Wireless, and Verizon Communications, Inc. are defendants in this class action about adding charges to its supposedly flat rate monthly plans. The complaint alleges that this is a “bait-and-switch” scheme, where Verizon advertises a fixed monthly rate, and then, “after customers sign up, Verizon actually charges higher monthly  Read more

Verizon Name on Skyline Background

Hertz DTAG Mexico Car Rental Settlement

This settlement was reached in response to a class action against Hertz Corporation and Dollar Thrifty Automotive Group, Inc. about their charges for rental cars that were booked online in the US and picked up and paid for in Mexico. The complaint alleged that the advertised cost of the rentals did not include mandatory insurance  Read more

Hertz Dollar Thrifty Names

Ally Bank, Better Mortgage Appraisal “Management Fee” Class Action

Sometimes when you pay a fee up front, the actual cost of the service turns out to be lower. If so, you may get a refund. This is what Ally Bank and Better Mortgage Corporation promised customers who paid an appraisal fee up front with their home mortgage applications. But the complaint for this class  Read more

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Shell Stations Charge Debit Cards Higher “Credit” Price Florida Class Action

Shell Oil Company refines and sells gasoline and other petroleum products, which are in turn sold at some 14,000 Shell retail outlets around the country. The Shell outlets are required to use Shell’s payment processing system. The complaint for this class action alleges that Shell uses a deceptive system of processing payments that results in  Read more

Shell Gas Station in Florida

Jackson National Variable Annuity Withdrawal Charges Settlement

Jackson National Life Insurance Company and Jackson National Life Insurance Company of New York are settling a class action for $8.75 million. The complaint claimed the companies required customers to pay an improper withdrawal or recapture charges if they made early withdrawals from their variable annuities. According to the plaintiffs, this was improper because they  Read more

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Cintas Overcharging of Governments and Nonprofits Class Action

Cintas Corporation No. 2 has contracts with the government to rent things like uniforms, mats, mops, and towels to government and nonprofit organizations around the country at a single, consistent price. However, the complaint for this class action alleges that the company overcharges both its government and its nonprofit customers.  Read more

A Cintas Truck

Omni Hotels and Resorts Drip Pricing California Class Action

This class action takes issue with a practice known as “drip pricing.” The complaint bring suit against Omni Hotels and Resorts and Omni Hotels Management Corporation, claiming that they do not reveal the full price of staying at their hotels up front but tack on additional but required charges later on. This, this complaint alleges,  Read more

The Omni San Diego

Bell Bank Multiple NSF Fees on Single Item Class Action

This class action is another in a long line of recent ones alleging that a bank has improperly charged multiple nonsufficient funds (NSF) fees or overdraft (OD) fees on a single item. The complaint in this case alleges that Bell Bank has also done this, and that it has thereby breached contractual promises and the  Read more

Bell Bank Sign in Front of Branch

Canteen Vending Machines Extra Charge for Card Use California Class Action

Vending machines now accept credit, debit, or prepaid cards as payment. However, the complaint for this class action alleges that some of them, including the machines of Compass Group USA, Inc. in California, charge extra for the use of cards but do not warn potential customers of this.   Read more

Two Canteen Vending Services Machines