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T-Mobile Multiple Data Breaches in Three Years Class Action

In August 2021, T-Mobile announced that it had experienced a data breach. The complaint for this class action alleges that T-Mobile failed to adequately protect the personally identifying information (PII) of its customers. It also suggests that T-Mobile may have learned of the breach “not through its own proactive and protective cybersecurity systems, but rather as a result of the report of the hacker attempting to sell the data.”

The Nationwide Class for this action is all persons in the US whose PII was maintained on the T-Mobile systems that were compromised as a result of the data breach announced by T-Mobile on or around August 16, 2021. The complaint also defines a New Jersey Subclass for all persons of the above class in New Jersey.

On August 15, 2021, Vice.com, an Internet new service, reported a serious data breach at T-Mobile. The complaint says, “According to the article published on that date, a hacker posted to an online forum claiming to have obtained ‘data related to over 100 million people,’ which data ‘came from T-Mobile servers.’” The hacker, the article claimed, was trying to sell the data.

The following day, T-Mobile admitted to the data breach, but the complaint quotes the company as saying that it had “not yet determined that there [was] any personal data involved.”

The company did not give a date on which the data breach had occurred, but the complaint quotes it as saying that it was “confident that the entry point used to gain access has been closed.”

The complaint believes this to be a negative point: “The fact that T-Mobile purports to have quickly located and closed the entry point suggests that, with proper precautions, T-Mobile could have eliminated the threat before the Data Breach occurred and thus prevented the theft of its customers’ [PII].”

On August 17, T-Mobile announced that personal information had in fact been stolen in the data breach. On that day and on August 20, it released information on the large number of customer records that had been stolen, including information from inactive and prospective customers.

According to the complaint, T-Mobile mentioned that “names, phone numbers, addresses and dates of birth [had been] compromised” but added later, “We have no evidence that your debit/credit card information was compromised.” However, the complaint alleges that other information, such as Social Security numbers, was also stolen.

The complaint alleges that “T-Mobile itself has been particularly aware of the vulnerability of its security systems, having previously suffered four data breaches over the past three years.” It alleges that T-Mobile did not take adequate measures to protect customer information and that it did not follow Federal Trade Commission recommendations, such as to limit the information retained and to encrypt sensitive information.

The complaint alleges negligence, breach of implied contract, and misrepresentation, among other things.

Article Type:
Topic: Privacy

Most Recent Case Event

T-Mobile Multiple Data Breaches in Three Years Complaint

August 27, 2021

In August 2021, T-Mobile announced that it had experienced a data breach. The complaint for this class action alleges that T-Mobile failed to adequately protect the personally identifying information (PII) of its customers. It also suggests that T-Mobile may have learned of the breach “not through its own proactive and protective cybersecurity systems, but rather as a result of the report of the hacker attempting to sell the data.”

T-Mobile Multiple Data Breaches in Three Years Complaint

Case Event History

T-Mobile Multiple Data Breaches in Three Years Complaint

August 27, 2021

In August 2021, T-Mobile announced that it had experienced a data breach. The complaint for this class action alleges that T-Mobile failed to adequately protect the personally identifying information (PII) of its customers. It also suggests that T-Mobile may have learned of the breach “not through its own proactive and protective cybersecurity systems, but rather as a result of the report of the hacker attempting to sell the data.”

T-Mobile Multiple Data Breaches in Three Years Complaint
Tags: Exposing Private Information, Exposure to cyber crime, Your Privacy