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Subaru Spontaneously Cracking Windshields Class Action

Subaru advertises itself as being safety conscious, with reliable vehicles that consumers can trust. But the complaint for this class action alleges that the windshields on certain Subaru vehicles are defective and prone to cracking. The complaint claims that Subaru should be replacing cracked windshields under the vehicles’ warranties instead of requiring owners and lessees to pay for them.

The Nationwide Class for this action is all persons or entities who bought or leased a Class Vehicle in the US and (1) suffered a damaged windshield or (2) the Class Vehicle has the original or a placement windshield.

The Subaru Class Vehicles, or the vehicles in question, include the following:

  • 2017-2020 Subaru Outback
  • 2017-2020 Subaru Forester
  • 2017-2020 Subaru Crosstrek
  • 2017-2020 Impreza
  • 2017-2020 Legacy
  • 2019-2020 Ascent

The complaint claims that the windshields are prone to “suddenly and unreasonably breaking without cause…” The cracking can be “dangerously distracting for drivers, impairing vision through the windshields, impeding the safe operation of the vehicles, and preventing the safe and proper operation of driver assist systems such as Eyesight ® Driver Assist Technology…”

Drivers must pay substantial amounts to have the windshields repaired or replaced. Even worse, the windshields are replaced with the same kind of windshield.

One of the plaintiffs in this case, Leonardo Leon, first noticed a crack in the windshield of his 2017 Subaru Legacy in September 2019. The crack was near the bottom of the windshield, and over the next few days, it “splintered and expanded to cover much of the windshield.” Leon claims that nothing had hit the windshield.

Leon’s Legacy has Eyesight technology, and he has been told that replacing the windshield will cost $1,300, including recalibrating the Eyesight system.

The other plaintiff, Louie Nevarez, was driving his 2018 Impreza in August 2019 when the windshield suddenly cracked. According to the complaint, “The crack stretched from the driver’s side of the windshield all the way to the passenger’s side.” Nevarez claims that the windshield was not hit by anything. The car had only 15,000 miles on it at the time. 

Nevarez had the windshield replaced at a cost of over $300.

The complaint claims that Subaru “publicizes the safety benefits and innovativeness of its engineering group to consumers…” It offers a three-year/36,000-mile warranty on its vehicles that expressly covers defects in materials or workmanship. However, it will not cover the defective windshields.

The complaint alleges that Subaru has known about the defect for a long time now, through repairs and requests for coverage at its dealerships, complaints to the company, and postings on the National Highway Traffic Safety Administration website. The complaint claims, “The use of a new type of ‘acoustic glass’ in the windshields of Class Vehicles coincides with the widespread problems.” 

The counts include breaches of warranty.

Article Type: Lawsuit
Topic: Automobile

Most Recent Case Event

Subaru Spontaneously Cracking Windshields Complaint

December 11, 2019

Subaru advertises itself as being safety conscious, with reliable vehicles that consumers can trust. But the complaint for this class action alleges that the windshields on certain Subaru vehicles are defective and prone to cracking. The complaint claims that Subaru should be replacing cracked windshields under the vehicles’ warranties instead of requiring owners and lessees to pay for them.

subaru_cracking_windshields_again_complaint.pdf

Case Event History

Subaru Spontaneously Cracking Windshields Complaint

December 11, 2019

Subaru advertises itself as being safety conscious, with reliable vehicles that consumers can trust. But the complaint for this class action alleges that the windshields on certain Subaru vehicles are defective and prone to cracking. The complaint claims that Subaru should be replacing cracked windshields under the vehicles’ warranties instead of requiring owners and lessees to pay for them.

subaru_cracking_windshields_again_complaint.pdf
Tags: Defective Automobile, Windshield