XPO Logistics Ikea Delivery TCPA Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

XPO Logistics is setting aside $7 million dollars to settle a class action alleging that it or its agents made deliveries to Ikea customers, then placed post-delivery survey calls to consumer cell phones using a pre-recorded voice, without first obtaining consumers’ express written consent. The complaint claims that the calls were made in violation of the Telephone Consumer Protection Act. 

Docket Number:


Company: XPO Logistics Inc.

Filing Deadline: January 30, 2018

Class Period: May 11, 2011

Objection Deadline: January 30, 2018

Exclusion Deadline: January 30, 2018

Final Approval Hearing: February 15, 2018

Proof of Purchase:

No, but the number at which you received the call must be in the call data list of numbers produced in the case.


You may be eligible if, after May 1, 2011 and after an Ikea delivery, you received a post-delivery survey call from XPO Logistics, Inc.

Typical Settlement Amount:

Estimated at $131-263, but the final amount depends on the number of valid claims submitted.

Total Settlement Amount: $7,000,000

Class Representative Proposed Incentive Fee:


Law Firm:
Keogh Law

Claim Form: XPO TCPA Settlement Claim Form

Case Name: Leung et al. v. XPO Logistics, Inc.

Settlement Website: XPO TCPA Settlement Website

Claims Administrator:
Kurtzman Carson Consultants

Claims Administrator Contact Information:

XPO Logistics, Inc. TCPA Settlement Administrator
c/o KCC Settlement Administrator
P.O. Box 404040
Louisville, KY 40233-9844


Tags: TCPA, Unsolicited Cell Phone Calls