Western Union Consumer Fraud Scheme Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

The Western Union Company has agreed to forfeit $586 million as part of its agreements with the Department of Justice and Federal Trade Commission for violations of laws such as the Bank Secrecy Act and anti-fraud statutes. Fraudsters contacted victims and claimed to be family members in need of money, or promised them prizes or jobs if they first sent money for expenses. Western Union processed hundreds of thousands of such transactions, many facilitated by complicit Western Union agents, without properly investigating or terminating them.

Docket Number:


Company: Western Union Company

Filing Deadline: February 12, 2018

Class Period: January 1, 2004 to January 19, 2017

Proof of Purchase:

You must provide the date, amount, and WU Money Transfer Control Number for each transaction.


You may be eligible if you sent money through Western Union, between January 1, 2004 and January 19, 2017, and were the victim of fraud. Visit the website to file a Petition for Remission. 

Typical Settlement Amount:

Varies; will probably be a percentage of the amount you transferred and lost minus any refund you have previously received. Remissions will not include Western Union fees, incidental losses, or transfers sent through other companies.

Total Settlement Amount: $586 million

Class Representative Proposed Incentive Fee:

Law Firms:
Federal Trade Commission
US Department of Justice

Claim Form: Western Union Remission Form

Case Name: United States of America v. The Western Union Company

Settlement Website: Western Union Remission Website

Claims Administrator:
Gilardi & Co.

Claims Administrator Contact Information:

United States v. The Western Union Company
c/o Gilardi & Co. LLC
P.O. Box 404027
Louisville, KY 40233-4027

Tags: Fraudulent Payments or Money Transfers