Waste Management of New York Paper Billing Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

Waste Management of New York, LLC is paying $2.7 million to settle a class action alleging that it broke New York state laws. The complaint claimed that the company charged customers extra if they wanted to receive paper billing statements or to pay the bill by mail.

Docket Number:


Company: Waste Management of New York, LLC

Filing Deadline: February 20, 2021

Class Period: September 27, 2016 to December 27, 2020

Objection Deadline: November 6, 2020

Exclusion Deadline: November 6, 2020

Final Approval Hearing: January 6, 2021

Proof of Purchase:

If you are an active residential customer of Waste Management, you do not need to submit a claim form at all. Class members who have a closed residential customer account must submit a claim form and supply the address at which they received Waste Management services during the period in question. Presumably company records will be used for verification.


You may be eligible if you were a Waste Management residential subscription customer (that is, an individual consumer who subscribed to Waste Management’s residential services, whose contract with Waste Management was not provided under a contract that went through a competitive bidding process) who had a New York mailing address, and who, between September 27, 2016 and August 27, 2020, were charged and paid the administrative charge.

Typical Settlement Amount:

Pro-rata share of the net settlement fund. Final amounts will depend on the number of valid claims received.

Total Settlement Amount: $2,700,000

Class Representative Proposed Incentive Fee:


Law Firm:
Bursor & Fisher

Claim Form: Waste Management of New York Paper Billing Settlement Claim Form

Case Name: Heigl v. Waste Management of New York, LLC

Settlement Website: Waste Management of New York Paper Billing Settlement Website

Claims Administrator:
Heffler Claims Group

Claims Administrator Contact Information:

Heigl v. Waste Management
c/o Heffler Claims Group
PO Box 7767
Philadelphia, PA 19101-7767

Tags: Charges Not Permitted by Law