Washington USAA Auto Insurance Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

The plaintiffs in this lawsuit allege that USAA in Washington failed to pay for diminished value when a vehicle could not be fully restored.  

Docket Number:


Company: United Services Automobile Association (USAA)

Filing Deadline: October 3, 2016

Class Period: July 1, 2008 to May 3, 2016

Objection Deadline: September 6, 2016

Exclusion Deadline: September 6, 2016

Final Approval Hearing: October 3, 2016

Proof of Purchase:

USAA member number, date of accident, vehicle information, and other vehicle ownership information must be provided on claim form.


You are a member of the Class if:

  • One or more of the USAA companies paid to have your insured vehicle repaired under the UIM PD provision of an auto policy issued in Washington; and
  • your covered accident was between July 1, 2008 and May 3, 2016; and
  • the repair estimate on your vehicle (including any supplements) totaled at least $1,000; and
  • your vehicle was no more than six years old (model year plus five years) and had less than 90,000 miles on it at the time of the accident; and
  • your vehicle suffered structural (frame) damage and/or deformed sheet metal and/or required body or paint work. 
Typical Settlement Amount:

Specific settlement shares are still to be determined, but they will be dependent upon vehicle repair cost. The average payment will be greater than $500.

Total Settlement Amount: $5,947,200

Class Representative Proposed Incentive Fee:

Law Firms:
Law Office of Scott P. Nealey
Law Offices of Stephen M. Hansen PS
The Hayes Law Firm PC

Claim Form: File a Claim

Case Name: Johnston, et al. v. United Services Automobile Association, et al.

Settlement Website: Johnston v. USAA Class Action Settlement

Claims Administrator:
Dahl Administration

Claims Administrator Contact Information:

Johnston v. USAA Settlement

c/o Dahl Administration, LLC

PO Box 3614

Minneapolis, MN 55403-0614 

Tags: Actual Cash Value, Deceptive Insurance Practices