Vivid Seats Refunds for Event Tickets Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

Vivid Seats, LLC has resolved a class action against it concerning tickets that it sold for events that were cancelled, postponed, or rescheduled. The complaint alleged that Vivid had an obligation to give customers refunds for such tickets and did not do so.

UPDATE: Dates and deadlines have been changed for those who received a Supplemental Notice in this case. See the updated dates below. If you did not receive a Supplemental Notice, the previous dates apply and the claim deadline has passed. For more information, see the settlement website.

Docket Number:


Company: Vivid Seats, LLC

Filing Deadline: November 10, 2021

Class Period: September 29, 2016 to April 1, 2021

Objection Deadline: September 27, 2021

Exclusion Deadline: September 27, 2021

Final Approval Hearing: October 27, 2021

Proof of Purchase:

No proof is requested. Presumably company records will be used for verification.


You may be eligible if you are a person or entity living in the US, its territories, or Canada who, at any time on or before April 1, 2021 bought a ticket through Vivid Seats to an event that, between September 29, 2016 and April 1, 2021, was cancelled or postponed or rescheduled and has not yet occurred.

Typical Settlement Amount:

(1) If you bought a ticket to an event that was cancelled, you may already have gotten a credit in your Vivid Seats account that you can use to buy tickets to future events. You do not have to do anything to receive this credit. If you would prefer a cash payment, you must submit a claims form. (2) If you bought a ticket to an event that was postponed or rescheduled and that is cancelled after April 1, 2021, you will automatically be entitled to a credit in your Vivid Seats account, estimated to be 110% of the price of the tickets. If you prefer a cash payment, you must ask for it within twenty-one days of the cancellation.

Credits expire on December 31, 2022. Note that if requests for cash payments exceed the settlement money available, the amounts paid will be proportionally reduced. For details of what the credits or cash payments will or will not include, see the Notice at https://angeion-public.s3.amazonaws.com/www.TicketPurchaseSettlement.com/docs/Published+Notice.pdf.

Total Settlement Amount: $7.5 million

Class Representative Proposed Incentive Fee:


Law Firm:
Liddle & Dubin PC

Claim Form: Vivid Seats Refunds for Event Tickets Settlement Cash Claim Form

Case Name: Nellis, et al. v. Vivid Seats LLC

Settlement Website: Vivid Seats Refunds for Event Tickets Settlement Website

Claims Administrator:
Angeion Group

Claims Administrator Contact Information:

Vivid Seats Purchase Settlement
c/o Settlement Administrator
1650 Arch Street, Suite 2210
Philadelphia, PA 19103

Tags: Entertainment, Event Tickets, Failure To Pay For Refund