Verizon Wireless Unauthorized SMS Charge Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

This matter alleges that Verizon Wireless charged customers for unauthorized third-party services from companies provided Premium SMS services like ringtones, wallpapers, and text message subscriptions to things like sports and entertainment.

Docket Number:


Filing Deadline: December 31, 2015

Proof of Purchase:

Submit claim form; claims will be verified with Verizon Wireless


You may be eligible if you are the current or former owner of a Verizon Wireless account, were charged for Premium SMS that you did not consent to, and have not already received a refund for the SMS. You must submit a claim form by December 31, 2015 in order to receive a refund.

Typical Settlement Amount:

Varies; refund of unauthorized PSMS charges, depending on the number of claim submitted; former account holders with claims of less than $3 may not receive any refund. Refunds may be in the form of a check, a credit, or an offset on an account.

Total Settlement Amount: $70,000,000

Class Representative Proposed Incentive Fee:

Claim Form: Verizon Wireless Claim Form

Case Name: Consumer Financial Protection Bureau v. CellCo Partnership d/b/a Verizon Wireless

Settlement Website: Verizon Wireless Premium SMS Refund Program

Claims Administrator:
Garden City Group

Claims Administrator Contact Information:

Verizon Wireless Premium SMS Refund Program Administrator
c/o GCG
P.O. Box 10186
Dublin, OH 43017-3186

Tags: Cell Phone Charges, Deceptive Advertising, Unfair Services