Synchrony Bank Prerecorded Voices Calls TCPA Settlement

Settlement Structure: Claims Made

Active: Open

Case Summary:

Synchrony Bank is putting up $2.6 million to settle a class action alleging it violated the Telephone Consumer Protection Act (TCPA). The complaint alleged it placed calls to consumers, without their prior express written consent, that used an artificial or prerecorded voice.

Docket Number:


Company: Synchrony Bank

Filing Deadline: March 30, 2023

Class Period: October 16, 2020 to November 18, 2022

Objection Deadline: March 15, 2023

Exclusion Deadline: March 15, 2023

Final Approval Hearing: April 25, 2023

Proof of Purchase:

You do not have to provide proof.


You may be eligible if you are a person or entity in the US (1) to whom Synchrony Bank placed, or caused to be placed, a call (2) to a number assigned to a cell phone service, (3) for which Synchrony or its agents or vendors used an artificial or prerecorded voice, (4) between October 16, 2020 and November 18, 2022, (5) where the subject of the call was a Syncrony Bank account that did not belong to the recipient of the call, and (6) where the recipient of the call had not given Synchrony that telephone number.

Typical Settlement Amount:

Equal share of the net settlement fund, currently estimated at between $35 and $140. Final amounts may be higher or lower, depending on the number of valid claims received.

Total Settlement Amount: $2,600,000

Class Representative Proposed Incentive Fee:

Up to $10,000

Law Firms:
Greenwald Davidson & Radbil
Paronich Law PC
Weitz Firm, LLC, The

Claim Form: Lucas TCPA Settlement Claim Form

Case Name: Lucas v. Synchrony Bank

Settlement Website: Lucas TCPA Settlement Website

Claims Administrator:
KCC Class Action Services, LLC

Claims Administrator Contact Information:

Lucas v. Synchrony Bank Settlement Administrator
P.O. Box 6188
Novato, CA 94948-6788

Tags: TCPA, Unsolicited Cell Phone Calls, Use of artificial or pre-recorded voice, Wrong number calls