Settlement Structure: Claims Made
Active: Closed
Closed Settlement Statement:
According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.
Case Summary:This class action alleges that Digital River and Symantec violated consumer protection laws and common law by charging customers for Extended Download Service or Norton Download Insurance (the ability to re-download software they had purchased) without disclosing that free ways existed to re-download.
Docket Number:0:11-cv-00180-JRT-TNL
Company: Digital River
Filing Deadline: February 18, 2016
Class Period: January 24, 2005 to March 10, 2011
Objection Deadline: December 21, 2015
Exclusion Deadline: December 29, 2015
Final Approval Hearing: January 19, 2016
Proof of Purchase:To file a claim, you must enter the personal ID number and confirmation number from the postcard or e-mail you received. If you do not have the postcard or e-mail or did not receive one, you may still affirm that you made the purchase but your claim will be subject to verification.
Eligibility:You may be eligible if you live in the US and purchased Extended Download Service (“EDS”) for Norton products or Norton Download Insurance (“NDI”) between January 24, 2005, and March 10, 2011.
Typical Settlement Amount:Up to $50 per EDS or NDI purchase; may be less depending on number of claims received
Total Settlement Amount: $60 million
Class Representative Proposed Incentive Fee:$10,000
Law Firms:
Cohen Milstein Sellers & Toll
Lockridge Grindal Nauen
McLaughlin & Stern
Wentz Law Firm
Claim Form: Khoday v. Symantec Corp. Claim Form
Case Name: Khoday v. Symantec Corp.
Settlement Website: www.DownloadInsuranceSettlement.com
Claims Administrator:
Garden City Group
Khoday v Symantec Corp.
c/o GCG
P.O. Box 10081
Dublin, OH 43017-6681
1-855-382-6395
Tags: Deceptive Advertising, Internet Security, Unfair Services