Staples Rewards Program Class Action Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

This is a settlement of a class action alleging that Staples, Inc. did not accurately credit customer rewards accounts. The plaintiff claims that Staples engaged in unfair and deceptive business practices because it did not disclose that it used a pro rata method of calculating coupon discounts that sometimes lowered the rewards amounts applied to purchases of non-coupon items.

Docket Number:

16-cv-2965 JM (JLB)

Company: Staples

Filing Deadline: July 24, 2017

Class Period: March 24, 2009 to April 25, 2017

Objection Deadline: July 24, 2017

Exclusion Deadline: July 24, 2017

Final Approval Hearing: August 28, 2017

Proof of Purchase:

No; will be verified from Staples records.


You may be eligible for a reward if, from March 24, 2009 through April 25, 2017, you:

  • Bought both a rewards-eligible product and a non-rewards-eligible product in one transaction,
  • Used an item-specific coupon for the non-eligible product, and
  • Did not receive the proper award because the coupon was applied pro rata to the eligible item. 
Typical Settlement Amount:

$10 in Staples rewards; could be more or less, depending on the number of valid claims filed. See Class Notice for distribution details.

Total Settlement Amount: $500,000-$2,000,000

Class Representative Proposed Incentive Fee:


Law Firms:
Bernstein Litowitz Berger and Grossman LLP
Hach Rose Schirripa & Cheverie LLP

Claim Form: Torczyner v. Staples Claim Form

Case Name: Torczyner v. Staples, Inc

Settlement Website: Torczyner v. Staples Settlement Website

Claims Administrator:
Kurtzman Carson Consultants

Claims Administrator Contact Information:

Torczyner v. Staples, Inc.

Settlement Administrator

Kurtzman Carson Consultants

P.O. Box 43484
Providence, RI 02940-3484 

Tags: Deceptive Business Practices, Deceptive Rewards Program