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SquareTrade Underpayment Settlement

Settlement Structure: Claims Made

Active: Open

Case Summary:

SquareTrade, Inc. is settling a class action alleging it underpaid two groups of consumers who made claims under SquareTrade Protection Plans. In the case of the Fast Cash Subclass, the complaint claims SquareTrade made payments of the estimated replacement cost of the covered item that were less than they should have been; and that in the case of the SKU-Cap Subclass, SquareTrade unintentionally applied an improper cap to the amount of the reimbursement to certain customers.

Docket Number:

3:20-cv-02725-JCS

Company: SquareTrade Inc.

Filing Deadline: February 14, 2023

Class Period: April 20, 2016 to June 27, 2022

Objection Deadline: January 30, 2023

Exclusion Deadline: January 30, 2023

Final Approval Hearing: February 24, 2023

Proof of Purchase:

Fast Cash Subclass members who are claiming more than $35 must provide a receipt or other documentation for the covered item along with their Claim Form. SKU-Cap Subclass members do not need to do anything to receive a payment.

Eligibility:

You may be eligible if you are in either of the following subclasses:

- Fast Cash Subclass: Any person who, between April 20, 2016 and June 27, 2022, (1) submitted a claim for coverage under a protection plan and (2) whose claim was resolved with a Fast Cash Payment from SquareTrade.

- SKU-Cap Subclass: Any person who, between April 20, 2016 and June 27, 2022, (1) submitted a claim for coverage under a protection plan, (2) resolved the claim with a monetary payment from SquareTrade, and (3) received less than the amount they should have received if it were not for the SKU-cap error.

Typical Settlement Amount:

Benefits will depend on which subclass you are in and how many previous Protection Plan reimbursements you received from SquareTrade and in what amounts.
- Fast Cash Subclass: The difference in price between (1) the amount SquareTrade reimbursed you as the replacement cost and (2) the actual cost of replacing the protected item. If the difference is $35 or less, you do not have to provide documentation.
- SKU-Cap Subclass: The difference between the amount SquareTrade already reimbursed you and the original purchase price of the protected item.

Total Settlement Amount: Unknown

Class Representative Proposed Incentive Fee:

$5,000

Law Firms:
Gibbs Law Group
Handley Farah & Anderson PLLC

Claim Form: ST Settlement Claim Form

Case Name: Shuman v. SquareTrade, Inc.

Settlement Website: ST Settlement Website

Claims Administrator:
JND Legal Administration

Claims Administrator Contact Information:

Shuman v Squaretrade Inc.
c/o JND Legal Administration
PO Box 91389
Seattle, WA 98111
888-964-1110

Tags: Incomplete payment of benefits due, Insurance