Settlement Structure: Claims Made
Active: Closed
Closed Settlement Statement:
According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.
Case Summary:This matter alleges that Sprint charged customers for unauthorized third-party services from companies provided Premium SMS services like ringtones, wallpapers, and text message subscriptions to things like horoscopes and celebrity gossip.
Docket Number:
1:14-cv-09931-WHP
Company: Sprint
Filing Deadline: December 31, 2015
Class Period: July 1, 2010
Proof of Purchase:No, but customers should have received a postcard, e-mail, or text message with a claim number. Only customers with claim numbers will be able to view the list of SMS charges to their account and designate those that were unauthorized while filing a claim.
Eligibility:You may be eligible if you were a Sprint account holder who paid for unauthorized third-party SMS services after July 1, 2010 and if you have not already received a credit for the charges.
- Customers with Sprint postpaid accounts are eligible for full refunds of these charges.
- Customers with Sprint prepaid accounts (Virgin Mobile, Boost Mobile, Sprint Prepaid, and Assurance Wireless) are eligible for a one-time refund of $7 for these charges.
Varies for postpaid customers; $7 for prepaid customers. Amounts may be less depending on the number of claims received. Current Sprint customers will receive refunds as credits to monthly bills or prepaid accounts; former Sprint customers will receive a check.
Total Settlement Amount: $50,000,000
Class Representative Proposed Incentive Fee:Claim Form: Sprint Government Restitution Plan Claim Form
Case Name: Consumer Financial Protection Bureau v. Sprint Corporation
Settlement Website: Sprint Government Restitution Plan Website
Claims Administrator:
Kurtzman Carson Consultants
Sprint Government Restitution Plan Administrator
Kurtzman Carson Consultants
P.O. Box 43363
Providence, RI 02940-3363
Tags: Cell Phone Charges, Unfair Services