PayPal Account Hold Class Action Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:
According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

The plaintiffs in this lawsuit allege that PayPal improperly handled disputed transactions on PayPal accounts and improperly placed holds, reserves or limitations on accounts or closed or suspended accounts. Plaintiffs also allege that PayPal failed to provide them with annual error-resolution notices and monthly account statements allegedly required under the Electronic Fund Transfer Act.

Docket Number:

10-CV-02500 SBA

Company: PayPal

Filing Deadline: October 14, 2016

Class Period: April 19, 2006 to November 5, 2015

Objection Deadline: October 14, 2016

Exclusion Deadline: October 14, 2016

Final Approval Hearing: December 14, 2016

Proof of Purchase:

Instructions to fill out the claim form are found on the online claim form below


You are a member of the Claims Class if you are a current or former user of PayPal in the United States who:

  • had an active PayPal account between April 19, 2006 and November 5, 2015; and
  • had a hold or reserve placed on the account and/or the account was closed or suspended by PayPal. 
Typical Settlement Amount:

$3-$440 depending on the length of time your account was on hold and the amount of funds in the account at that time.

Total Settlement Amount: $3,200,000

Class Representative Proposed Incentive Fee:


Law Firms:
Farmer Jaffe Weissing Edwards Fistos & Lehrman PL
Lexington Law Group
Quantum Legal
Seeger Weiss

Claim Form: Class Action Claim Form

Case Name: Zepeda, et al. v. PayPal, Inc.

Settlement Website: Zepeda v. PayPal Settlement

Claims Administrator:
Epiq Systems

Claims Administrator Contact Information:

Zepeda v. PayPal Settlement Administrator
PO Box 4259
Portland, OR 97208-4259


Tags: Deceptive Online Services, Your Money