On Point Global Dissatisfaction Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

On Point Global, LLC is settling an action against it by the Federal Trade Commission (FTC), claiming that consumers who either paid for a guide or provided their information for use of the website were not satisfied with their experiences. On Point Global purported to offer such services as renewing a driver’s license or assessing eligibility for certain kinds of government benefits.

Docket Number:


Company: On Point Global, LLC

Filing Deadline: August 31, 2022

Class Period: January 1, 2017 to December 31, 2019

Proof of Purchase:

You do not need to provide proof.


You may be eligible if you (1) bought a guide from On Point Global between 2017 and 2019, and you were not satisfied with it (Paid Customer), or (2) you gave your personal information to On Point Global in 2019 and you were not satisfied with what you received from the company (Freemium Customer).

Typical Settlement Amount:

Your benefit will depend on whether you are a Paid Customer or a Freemium Customer and your interactions with On Point Global. Paid Customers are eligible for a full refund of the amount paid to On Point Global, minus any refunds or chargebacks. Freemium Customers may receive up to $15, depending on the type and amount of information provided to On Point Global. The amount may be less than $15 if you did not provide much information to the company or if many people file valid claims.

Total Settlement Amount: $102 million

Class Representative Proposed Incentive Fee:

Law Firm:
Federal Trade Commission

Claim Form: On Point Global Dissatisfaction Settlement Claim Form

Case Name: Federal Trade Commission v. On Point Global, LLC, et al.

Settlement Website: On Point Global Dissatisfaction Settlement Website

Claims Administrator:
Melanie Damian

Claims Administrator Contact Information:

Melanie Damian
Stretto, Inc.

Tags: Deceptive Advertising, Providing False or Misleading Information