Navient Solutions Excessive Debt Collection Calls Massachusetts Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

Navient Solutions, LLC is settling a Massachusetts class action alleging the company violated state laws, including the Massachusetts Consumer Protection Act, Massachusetts General Laws, and Massachusetts Debt Collection Regulations. The complaint alleged that the company placed more than two calls about a debt to Massachusetts consumers in a seven-day period.

Docket Number:


Company: Navient Solutions, LLC

Filing Deadline: June 26, 2020

Class Period: March 7, 2013 to February 6, 2020

Objection Deadline: June 26, 2020

Exclusion Deadline: June 26, 2020

Final Approval Hearing: August 19, 2020

Proof of Purchase:

You do not have to provide proof. Presumably company records will be used for verification.


You may be eligible if
- You are a consumer with an address in Massachusetts in Navient’s records
- Navient directed more than two calls within a seven-day period to your home phone, cell phone, or other provided number, between March 7, 2013 and February 6, 2020. The term “call” includes text messages.

Typical Settlement Amount:

Equal share of the net settlement fund. Final amount depends on the number of valid claims received.

Total Settlement Amount: $4,500,000

Class Representative Proposed Incentive Fee:


Law Firm:
Lemberg Law LLC

Claim Form: Navient Solutions Excessive Debt Collection Calls Massachusetts Settlement Claim Form

Case Name: Andrew Horton vs. Navient Solutions, LLC

Settlement Website: Navient Solutions Excessive Debt Collection Calls Massachusetts Settlement Website

Claims Administrator:
Rust Consulting, Inc.

Claims Administrator Contact Information:

Horton Settlement Administrator
c/o Rust Consulting Inc. – 6885
PO Box 44
Minneapolis, MN 55440-0044

Tags: Too Many Debt Collection Phone Calls, Unlawful Debt Collection