Massage Envy Shorter Sessions Missouri Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

Massage Envy Franchising, LLC is putting up $1.6 million to settle a class action on the length of its massage sessions. According to the complaint, massage sessions were ten minutes shorter than advertised. For example, customer who paid for a one-hour massage received only fifty minutes of massage.

Docket Number:

4:19 CV 00807CDP

Company: Massage Envy Franchising, LLC

Filing Deadline: July 27, 2020

Class Period: January 21, 2012 to April 13, 2020

Objection Deadline: July 27, 2020

Exclusion Deadline: July 27, 2020

Final Approval Hearing: November 13, 2020

Proof of Purchase:

No. Presumably company records will be used for verification.


You may be eligible if you bought a massage session at a Massage Envy franchised location in Missouri at any time between January 21, 2012 and April 13, 2020, and you were not a member of the franchised location pursuant to a membership agreement at the time you bought the massage.

Typical Settlement Amount:

Cash payment of up to $7. Final amount will depend on number of valid claims submitted.

Total Settlement Amount: $1.6 million dollars

Class Representative Proposed Incentive Fee:

$10,000 total

Law Firms:
Bruning Law Firm
Cuneo Gilbert & LaDuca
Law Office of Richard S. Cornfeld LLC

Claim Form: Massage Envy Shorter Sessions Missouri Settlement Claim Form

Case Name: Mark Pirozzi and Keila Green, individually and on behalf of all others similarly situated, v. Massage Envy Franchising, LLC

Settlement Website: Massage Envy Shorter Sessions Missouri Settlement Website

Claims Administrator:

Claims Administrator Contact Information:

Massage Envy Settlement Administrator
c/o Epiq
P.O. Box 6006
Portland, OR 97228-6006

Tags: Deceptive Business Practices, Did Not Provide Full Value as Advertised, Massage, Unfair Business Practices