Massage Envy Prepaid Session Class Action Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

The plaintiffs in this lawsuit allege that Massage Envy conducted unlawful business practices by cancelling unused accrued massages after membership termination.

Docket Number:


Company: Massage Envy Franchising, LLC

Filing Deadline: October 18, 2016

Class Period: March 7, 2007 to March 6, 2015

Objection Deadline: October 18, 2016

Exclusion Deadline: October 18, 2016

Final Approval Hearing: January 13, 2017

Proof of Purchase:

Unique ID code included in mailed notice must be provided in order to make a reinstatement request. Contact the settlement administrator if you do not have this code.


You are a class member if your membership was cancelled, terminated for non-payment, or not renewed between March 7, 2015 and June 30, 2016 and you have at least one accured unused 50-minute member massage.  If you are an active member as of June 30, 2016, meaning that your account was current, suspended, or frozen and had not been canceled, terminated, or not renewed, you are also a class member.

Typical Settlement Amount:

Reinstated massages will equal .75 x Number of unused massages (rounded down to the nearest whole number).

Total Settlement Amount:

Class Representative Proposed Incentive Fee:

Law Firm:
Johnson & Weaver LLP

Claim Form: Reinstatement Request and Election of Benefit

Case Name: Donna Zizian v. Massage Envy Franchising, LLC

Settlement Website: Zizian v. Massage Envy Franchiseing, LLC and Bandell, et al. v. Massage Envy Franchising, LLC

Claims Administrator:
Garden City Group, LLC

Claims Administrator Contact Information:

Zizian v. Massage Envy Franchising, LLC


PO Box 10314

Dublin, OH 43017-5914

Fax: (614) 553-1409