JPMorgan Chase TCPA Class Action Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

The plaintiffs in this lawsuit allege that Chase violated the Telephone Consumer Protection Act, when calling consumers on their cellular telephones, via an automatic telephone dialing system.  The numbers that Chase dialed were wrong numbers, in that that the subscriber to the phone number called was different from the party that Chase was trying to reach. 

Docket Number:


Company: JPMorgan Chase & Co.

Filing Deadline: March 21, 2017

Class Period: January 1, 2014 to March 22, 2016

Objection Deadline: March 21, 2017

Exclusion Deadline: March 21, 2017

Final Approval Hearing: June 5, 2017

Proof of Purchase:

Claimants must supply telephone number on which they were contacted


This class action lawsuit includes all persons in the United States who received calls from Chase between January 1, 2014 and March 22, 2016 that:

  • were directed to a phone number assigned to a cellular telephone service,
  • were wrong number calls – in that the subscriber or customary user of the phone number called was different from the party that Chase was trying to reach,
  • were placed using an automatic telephone dialing system, and
  • were directed to a phone number associated with a Chase deposit account according to Chase’s records.
Typical Settlement Amount:

Settlement shares will be determined on a pro rata basis depending upon the number of valid claim forms submitted.

Total Settlement Amount: $3,750,000

Class Representative Proposed Incentive Fee:


Law Firm:
Greenwald Davidson & Radbil

Claim Form: Filing a Claim

Case Name: Michelle James, et al. v. JPMorgan Chase Bank

Settlement Website: Michelle James, et al. v. JPMorgan Chase Bank, N.A.

Claims Administrator:
Kurtzman Carson Consultants

Claims Administrator Contact Information:

James v. JPMorgan Chase Settlement Administrator

P.O. Box 43418

Providence, RI 02940-3418

Telephone: 1-844-225-4535

Tags: TCPA, Unsolicited Cell Phone Calls, Unsolicited Telephone Calls, Use of Automatic-Capable Dialer