Settlement Structure: Claims Made
Closed Settlement Statement:
According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.
This settlement encompasses both a collective action under the Fair Labor Standards Act and a class action for violations of state laws of Arizona, California, Colorado, Minnesota, New York, North Carolina, Ohio, and South Carolina. The complaint alleged that iQor Holdings US, Inc. used a timekeeping system called TimeQey which resulted in contact center agents not being paid for all hours worked.Docket Number:
Filing Deadline: January 1, 2100
Class Period: October 19, 2012 to December 31, 2014
Objection Deadline: April 10, 2019
Exclusion Deadline: April 10, 2019
Final Approval Hearing: April 26, 2019Proof of Purchase:
No claim forms are required. Presumably company records will be used to determine class membership. If you do not receive a notice and believe you are a class member, contact the settlement administrator.Eligibility:
You may be eligible if you are a current or former iQor contact center agent who used TimeQey for timekeeping at work, at any time from October 19, 2012 to December 31, 2014. Eligibility dates differ for claims under state law in different states:
- Arizona: April 3, 2014 to December 31, 2014.
- California: February 21, 2013 to December 31, 2014.
- Colorado: April 3, 2012 to December 31, 2014
- Minnesota: January 21, 2012 to December 31, 2014.
- New York: April 3, 2009 to December 31, 2014.
- North Carolina: April 3, 2013 to December 31, 2014.
- Ohio: April 3, 2007 to December 31, 2014.
- South Carolina: April 3, 2012 to December 31, 2014
Varies; payment will depend on each individual’s hours worked.
Total Settlement Amount: $8,750,000Class Representative Proposed Incentive Fee:
Nichols Kaster PLLP
Case Name: Shoots v. iQor Holdings US, Inc.
Settlement Website: iQor Contact Center Agents TimeQey Settlement
Shoots v. iQor Settlement Administrator
1650 Arch Street, Suite 2210
Philadelphia, PA 19103