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Intelnet America Overtime Pay Settlement

Settlement Structure: Claims Made

Active: Open

Case Summary:

This settlement resolves two labor-law class actions against Intelnet America, LLC, which is now known as Teleperformance Business Services US, LLC. One complaint was filed in New Jersey, the other in Pennsylvania. They alleged that Intelnet did not pay overtime wages for all overtime work performed, including off-the-clock work that took place before and after employee shifts.

Docket Number:

2:18-cv-14052-MCA-JAD and 2:19-cv-04574-PBT

Company: Teleperformance Business Services US, LLC

Filing Deadline: January 1, 2100

Class Period: September 20, 2015 to June 21, 2021

Objection Deadline: September 4, 2021

Exclusion Deadline: September 4, 2021

Final Approval Hearing: September 8, 2021

Proof of Purchase:

You do not need to provide proof or fill out a claim form if the number of workweeks shown on the Notice you received is correct. However, if you do not think the number of workweeks is correct, you may need to provide evidence of the correct number of workweeks to the Settlement Administrator.

Eligibility:

You may be eligible if you belong to one of the following two classes:

- At-Home Worker Class: All persons employed by Intelnet as hourly, home-based call center workers, including but not limited to agents, associates, call center representatives, and travel care professionals, at any time between September 20, 2015 and June 21, 2021. This class does not include call center workers who are working or previously worked from home on a temporary or permanent basis because of the Covid-19 pandemic.

- Brick-and-Mortar Worker Class: All persons employed by Intelnet in a brick-and-mortar call center as hourly call center workers, including but not limited to agents, associates, call center representatives, and travel care professionals, at any time between January 27, 2017 and June 21, 2021. This class includes call center workers who are working or previously worked from home on a temporary or permanent basis because of the Covid-19 pandemic.

Typical Settlement Amount:

Proportionate share of the net settlement fund based on the number of weeks worked. Weeks worked after May 15, 2019 will be discounted by 90% because of changes in Intelnet’s timekeeping policies. For tax purposes, half of each class member’s payments will be classified as wages; the other half will be classified as penalties.

Total Settlement Amount: $1,700,000

Class Representative Proposed Incentive Fee:

$3,500-$15,000

Law Firms:
Brown LLC
Sommers Schwartz PC

Case Name: Clark et al v Intelenet America LLC et al and Anjelica Pickett, Mindy Church, and Taylor Fett v. Intelenet America, LLC

Settlement Website: Intelnet America Overtime Pay Settlement Website

Claims Administrator:
Simpluris, Inc.

Claims Administrator Contact Information:

Settlement Administrator
Clark et al v Intelenet America LLC et al
c/o Simpluris, Inc.
P.O. Box 26170, Santa Ana, CA 92799
866-221-3295

Tags: Employment Violations, Off The Clock Work, Unpaid Overtime