HSBC California Call Recording Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

This agreement settles three California class actions alleging that HSBC Card Services, Inc. and HSBC Technology & Services (USA), Inc. violated CIPA by recording or monitoring telephone calls to cardholders without the cardholders’ consent. 

Docket Number:

2:15-cv-09093-JVS-AFM, 12-cv-00885-JVS-RNBx, and 14-cv-05615-JVS-RNBx

Company: HSBC Holdings PLC

Filing Deadline: August 28, 2017

Class Period: March 23, 2009 to May 1, 2012

Objection Deadline: August 28, 2017

Exclusion Deadline: August 28, 2017

Final Approval Hearing: October 16, 2017

Proof of Purchase:

No

Eligibility:

You may be eligible if you received a call from HSBC Card Services, Inc. between March 23, 2009 and May 1, 2012 and that call was recorded or monitored by HSBC, or that may have been recorded or monitored by HSBC.

Typical Settlement Amount:

Varies; there are three groups. (1) Those whose telephone recordings are identified from HSBC’s records will receive compensation based upon the number of recorded telephone conversations. (2) Those whose calls are identified as potentially being recorded and who submit a claim form will receive compensation based upon the number of possibly recorded calls. (3) Those who are not identified within

Total Settlement Amount: $13,000,000

Class Representative Proposed Incentive Fee:

$1,500- $5,000

Law Firms:
Altshuler Berzon LLP
Hyde & Swigart
Kazerouni Law Group APC

Claim Form: HSBC California Call Recording Settlement Claim Form

Case Name: Medeiros, et al. v. HSBC Card Services, Inc. and HSBC Technology & Services (USA), Inc., Fanning et al. v. HSBC Card Services, Inc. and HSBC Technology & Services (USA), Inc., and Lindgren v. HSBC Card Services, Inc. and HSBC Technology & Services (USA), Inc. ,

Settlement Website: HSBC California Call Recording Settlement Website

Claims Administrator:
Kurtzman Carson Consultants

Claims Administrator Contact Information:

HSBC California Call Recording Lawsuits Settlement Administrator

Kurtzman Carson Consultants

P.O. Box 43438

Providence, RI 02940-3438

Tags: Credit Cards, Recording Calls Without Consent, Recording Telephone Calls Without Consent, Unfair Services, Unlawful Practices, Your Privacy