HealthPort/CIOX Health Overcharges for Florida Medical Records Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

This settlement resolves a class action alleging that HealthPort Technologies, now known as CIOX Health, overcharged patients or their legal representatives for furnishing copies of medical records. The complaint claims that rates for furnishing medical records are set by the Florida Administrative Code, that Healthport’s rates were higher, and that it therefore owes refunds to class members. 

Docket Number:


Company: Ciox Health

Filing Deadline: October 9, 2017

Class Period: March 9, 2009

Objection Deadline: August 8, 2017

Exclusion Deadline: August 8, 2017

Final Approval Hearing: August 8, 2017

Proof of Purchase:

No,but you should have received a notice from the settlement.


You may be eligible if you were a patient of a physician or physician’s practice licensed under Florida statutes, and who, since March 9, 2009,

  • Made a request via a legal representative to the physician or physician’s practice for copies of your medical records,
  • For which HealthPort/CIOX billed you or your representative more than 25 cents per page after the first 25 pages, and
  • You paid these charges.

The charges may have been paid directly by you, paid to by you your legal representative, or deducted from a settlement owed to you. This case does not cover requests for medical records made to hospitals, which are governed by a different law. 

Typical Settlement Amount:

Varies. The calculation will be as follows: HealthPort’s full invoice charges (excluding shipping and taxes), minus $1 per page for the first 25 pages and 25 cents for each remaining page, plus 4.78% interest per annum from the date of the invoice.

Total Settlement Amount: Unknown

Class Representative Proposed Incentive Fee:


Law Firms:
Clark & Martino PA
de la Parte & Gilbert PA
Jeeves Law Group PA

Claim Form: HealthPort Settlement Claim Form

Case Name: Allen v. HealthPort Technologies, LLC

Settlement Website: HealthPort Settlement Website

Claims Administrator:
A.B. Data, Ltd.

Claims Administrator Contact Information:

Allen v. HealthPort
Class Action Administrator
c/o A.B. Data Ltd.
P.O. Box 173036
Milwaukee, WI 53217
(877) 265-3022

Tags: Charging More Than Permitted by Law, Deceptive Business Practices