Facebook Content Moderators Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

Facebook, Inc. is paying $52 million to settle a class action alleging it did not provide a safe work environment for content moderators. Content moderators review user-generated content posted to Facebook to determine whether it violates Facebook’s Community Standards. The complaint alleged that content moderators, who may view and flag for removal graphic and objectionable material in order to make Facebook safe for the public, were subjected to an increased risk of trauma-related injuries, such as post-traumatic stress disorder (PTSD).

Docket Number:


Company: Facebook Inc.

Filing Deadline: March 14, 2022

Class Period: September 15, 2015 to August 14, 2020

Objection Deadline: October 23, 2020

Exclusion Deadline: October 23, 2020

Final Approval Hearing: November 20, 2020

Proof of Purchase:

If you wish to apply for more than the basic $1,000 payment, you must have your medical provider complete a Diagnosis Verification Form that attests that you have a Qualifying Diagnosis resulting in whole or in part from your work for Facebook. You should also provide documentation, including a personal declaration, supporting statements from others, receipts, credit card statements, doctor’s notes, or the like. Declarations or statements must include at the end the statement, “I declare under penalty of perjury under the laws of the state of California that the foregoing is true and correct” and must be signed and dated by the person making the statement.


You may be eligible if you are a current or former content moderator who worked for Facebook in California, Arizona, Texas, or Florida, as an employee or subcontractor of a Facebook vendor, between September 15, 2015 and August 14, 2020.

Typical Settlement Amount:

Benefits: (1) Automatic $1,000 payment in exchange for a release of claims. (2) For those with Qualifying Diagnoses, such as post-traumatic stress disorder, a possible further payment for damages, in one of four amounts, up to $50,000. (3) Facebook will make reforms to its workplace practices and require that US Facebook vendors provide things like on-site coaching and standardized resiliency measures, such as maintaining licensed clinicians who are familiar with PRSD who are available during every shift; and implement tooling enhancements such as the ability to view images in black and white or to blur images.

Total Settlement Amount: $52 million

Class Representative Proposed Incentive Fee:


Law Firms:
Burns Charest LLP
Joseph Saveri Law Firm, Inc.
Law Office of William Most

Claim Form: Facebook Content Moderators Settlement Claim Form

Case Name: Selena Scola, et al. v. Facebook, Inc.

Settlement Website: Facebook Content Moderators Settlement Website

Claims Administrator:
Epiq Class Action & Claims Solutions, Inc.

Claims Administrator Contact Information:

Scola, et al. v. Facebook
Settlement Administrator
P.O. Box 3748
Portland, OR 97208-3748

Tags: Injury, Moderator, PTSD