Experian Incorrect Addresses and Fraud Shield Reporting Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

This settlement has been expanded to provide money for certain consumers. The complaint alleged Experian Information Solutions, Inc. violated the Fair Credit Reporting Act (FCRA) when it (1) incorrectly reported some consumers’ home addresses as being high-risk or non-residential, (2) did not have procedures in place to make sure that it reported Fraud Shield indicators accurately, and (3) did not take adverse information off credit reports after seven years.

The court initially approved the settlement in this case on April 27, 2022. At that time, Experian was required to make changes to its business practices, but the settlement did not resolve all the claims and did not provide money to class members. The current expansion of the settlement provides money to compensate class members.

Docket Number:

3:19-cv-708- MHL

Company: Experian Information Solutions, Inc.

Filing Deadline: January 30, 2023

Class Period: July 1, 2018 to July 31, 2021

Objection Deadline: January 30, 2023

Exclusion Deadline: February 13, 2023

Final Approval Hearing: March 1, 2023

Proof of Purchase:

You do not have to provide proof.


You may be in the Money Settlement Class if you (1) are likely to have been affected by Experian’s reporting of certain Fraud Shield indicators between July 1, 2018 and July 31, 2021, or (2) contacted Experian between July 1, 2018 and July 31, 2021 to ask about or dispute a non-residential or high-risk address indicator.

You may be in the Policy Change Settlement Class if you are a consumer in the US for whom, between September 27, 2017 and the present, Experian sent out a credit report to a third party which included the inaccurate Fraud Shield indicator reporting your address was either a high-risk or non-residential address.

Typical Settlement Amount:

For the Money Settlement Class: Payment estimated as being between $300 and $900. Final amounts will depend on other fees and expenses paid from the settlement fund as well as the number of valid claim forms received.

For the Policy Change Settlement Class: No monetary payment, but Experian has been required to change its business practices.

Total Settlement Amount: $22,450,000

Class Representative Proposed Incentive Fee:


Law Firms:
Berger & Montague
Consumer Litigation Associates PC
Kelly Guzzo PLC

Claim Form: Fraud Shield Settlement Claim Form

Case Name: Hill-Green v. Experian Information Solutions, Inc.

Settlement Website: Fraud Shield Settlement Website

Claims Administrator:
JND Legal Administration

Claims Administrator Contact Information:

Experian Settlement Class Counsel
763 J Clyde Morris Blvd, Suite 1A,
Newport News, VA 23601

Tags: Credit Reports, Erroneous Information on Report, Failure to Remove Adverse Information from Report After Seven Years, High-Risk or Non-Residential Address Reported