Dollar, Thrifty Rentals Toll Fees Settlement

Settlement Structure: Claims Made

Active: Closed

Closed Settlement Statement:

According to court documents, the claim submission deadline has passed. Please contact the claims administrator if you have any questions.

Case Summary:

Dollar and Thrifty car rental companies are settling a lawsuit brought by the Florida attorney general’s office about fees they charged for PlatePass or other tolls. The complaint alleged that they had not warned customers about the additional fees. Customers may be eligible to get a refund of the additional fees for PlatePass or other tolls for their first transaction with these companies including these charges (although not of the tolls themselves).

Docket Number:


Company: Dollar Thrifty Automotive Group Inc.

Filing Deadline: July 7, 2019

Class Period: January 1, 2011 to January 7, 2019

Proof of Purchase:

You will need either the number of your rental agreement or the city, state, and date on which the rental began. For rentals that began before November 1, 2013, you must show proof of PlatePass charges or payment of toll-related fees.


You may be eligible if you rented a car from Dollar or Thrifty between January 1, 2011 and January 7, 2019 and were charged PlatePass or toll fees on the rental for the first time.

Typical Settlement Amount:

Reimbursement of the additional fees charged by the rental companies, although not of the tolls themselves.

Total Settlement Amount: Unknown

Class Representative Proposed Incentive Fee:

Law Firm:
Florida Office of the Attorney General

Claim Form: Dollar, Thrifty Rentals Toll Fees Settlement Claim Form

Case Name: Office of the Attorney General, State of Florida, Department of Legal Affairs v. Dollar Thrifty Automotive Group Inc.

Settlement Website: Dollar, Thrifty Rentals Toll Fees Settlement Website

Claims Administrator:
Florida Office of the Attorney General

Claims Administrator Contact Information:

Courtney Harrold, Investigator Specialist II
Office of the Attorney General
Consumer Protection Unit
PL-01 The Capitol
Tallahassee FL 32399

Tags: Deceptive Business Practices, Deceptive Pricing/Undisclosed Surcharges